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Open pack issue through the app

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  • SOSBxJokic_XBLS Offline
    SOSBxJokic_XBLS Offline
    SOSBxJokic_XBL
    wrote on last edited by
    #1

    I bought a All-Star game pack and I don't have any cards to show for it or my 35K where is my stuff?

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    0
  • theBlindRhino_PSNT Offline
    theBlindRhino_PSNT Offline
    theBlindRhino_PSN
    wrote on last edited by
    #2

    Have you bought through the app before?

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    0
  • M Offline
    M Offline
    Manu_SDS_PSN SDS
    wrote on last edited by
    #3

    Howdy,

    I assume you opened a detailed CS ticket. I can confirm the development and QA teams are investigating the issue with high urgency.

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  • BrotherXeno_PSNB Offline
    BrotherXeno_PSNB Offline
    BrotherXeno_PSN
    wrote on last edited by
    #4

    Same thing happened to me, bought the World baseball classic flash sale pack on the companion app. Opened it on the companion app and all the cards were black screens with no names. I restarted the app and my pack and stubs are gone.

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