42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!

SDS

Thanks miguel from sds!!!! He hooked me up with a 42 card that i needed. It took about 1 month. but now i can finish the jackie robinson collection and the mariano rivera collection!! Everyone send tickets in and be patient and polite!

SDS

Glad they helped you out. I was so paranoid of doing that while grinding for Acuna I triple-checked each card to make sure I hadn't already picked it.

SDS

Thanks for the post on this and glad its fixed. I know a lot of people have outstanding tickets so its nice to get a rough time frame.

I put in one almost a week ago for pulling Degrom and not having him show up in my inventory so good to know they do get around to them.

SDS

how did you get this corrected..what did you do?

i selected 2x Carlos Rodon and now can't get acuna...i just need Jose Ramirez from Team Affinity 3

SDS

A full month, SDS should do better than that, I selected two Matt Olson’s on TA3

SDS

i sent like four tickets. and was polite and just stated my case. patience and politeness are key

SDS

Do you happen to have his email?

SDS

All I'm saying is a 1 month turnaround for help desk tickets on a game that has a 1 year expiration date as a semi-live service is a major OOF.

SDS

I'm in line about a week now. Hopefully I can get my dup TA3 card switched to German so I can lock in Acuna.

SDS

I accidentally got two of the same team banners but luckily, that wont affect anything. I just wont have a Yankees banner ever and I will never lose sleep over that.

SDS

you have to be patient, persistent and POLITE

SDS

Congrats man. I have the same issue and I’ve been waiting for almost 2 months, but no fix yet.

SDS

If anyone has ever wondered why warning labels were needed......coffee hot.....

SDS

Always good to hear that!

SDS

@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

A full month, SDS should do better than that, I selected two Matt Olson’s on TA3

maybe don't screw up? Why is it SDS's fault a player made a mistake?

SDS

@qwesty16_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

how did you get this corrected..what did you do?

i selected 2x Carlos Rodon and now can't get acuna...i just need Jose Ramirez from Team Affinity 3

I also selected two Rodons and I am a Salvador Perez card short of the Acuna collection. Small world... lol.

SDS

@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

A full month, SDS should do better than that, I selected two Matt Olson’s on TA3

maybe don't screw up? Why is it SDS's fault a player made a mistake?

There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?

SDS

@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

A full month, SDS should do better than that, I selected two Matt Olson’s on TA3

maybe don't screw up? Why is it SDS's fault a player made a mistake?

There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?

not sure why i am a smart a$$....It's the first year I am playing this and so far I got that if I have a card, don't pick it again. I maybe agree it is a bit long to fix an error. I just don't think they need to fix the error.

Maybe i picked the wrong card for a collection...should they give me a new one? oh wait...you think they should, lol.

SDS

@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:

A full month, SDS should do better than that, I selected two Matt Olson’s on TA3

maybe don't screw up? Why is it SDS's fault a player made a mistake?

There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?

not sure why i am a smart a$$....It's the first year I am playing this and so far I got that if I have a card, don't pick it again. I maybe agree it is a bit long to fix an error. I just don't think they need to fix the error.

Maybe i picked the wrong card for a collection...should they give me a new one? oh wait...you think they should, lol.

Proving you're an a$$ once again. If they made the cards sellable, it would negate this issue. They shouldn't tie collecting a card the way they have if you can make this big of a mistake and never get it fixed. Their error in not changing the cards to be selected only once, and still not updating it 3 months after launch, is bad service

SDS

I really hope they can do that for me with the team affinity 3 program. I accidentally picked Gregory Soto twice instead of Nelson Cruz. In case they’re reading this my Xbox gamer tag is Mrad2010