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No response from customer support

Scheduled Pinned Locked Moved Diamond Dynasty
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  • T Offline
    T Offline
    TYHilton_MLBTS
    wrote on last edited by
    #1

    I submitted a ticket about 3 weeks ago now and no one has reached or anything. Not a peep. Am I the only one?

    RaieNez_PSNR 1 Reply Last reply
    2
  • GoHardGrandpaG Offline
    GoHardGrandpaG Offline
    GoHardGrandpa
    wrote on last edited by
    #2

    4/28 I did a ticket for 37,614 stubs I lost. I haven’t heard back from them yet

    1 Reply Last reply
    2
  • tstro_PSNT Offline
    tstro_PSNT Offline
    tstro_PSN
    wrote on last edited by
    #3

    $150k plus stubs, and well over 10 wins not counting, etc.

    1 Reply Last reply
    2
  • DANNY_THE_SHOWD Offline
    DANNY_THE_SHOWD Offline
    DANNY_THE_SHOW
    wrote on last edited by
    #4

    4/26 with video proof of the game taking away Familia’s 90 overall card. Nothing.

    1 Reply Last reply
    2
  • DANNY_THE_SHOWD Offline
    DANNY_THE_SHOWD Offline
    DANNY_THE_SHOW
    wrote on last edited by
    #5

    4/26 with video proof of the game taking away Familia’s 90 overall card. Nothing.

    wolfTex77_PSNW 1 Reply Last reply
    1
  • SPORTPIMPIN_XBLS Offline
    SPORTPIMPIN_XBLS Offline
    SPORTPIMPIN_XBL
    wrote on last edited by
    #6

    4/24 ticket dropped about missing content brewers set Yount and banks all were returned Friday 5/14 so it took them 3 weeks to resolve

    1 Reply Last reply
    1
  • dmxg444_PSND Offline
    dmxg444_PSND Offline
    dmxg444_PSN
    wrote on last edited by
    #7

    4/21 about missing TA card with picture proof, nothing

    1 Reply Last reply
    2
  • A Offline
    A Offline
    AATBaseball_XBL
    wrote on last edited by
    #8

    4/17 about missing preorder bonus and stubs
    4/21 about missing BobFeller team collect
    nothing without reply-bot

    1 Reply Last reply
    0
  • RaieNez_PSNR Offline
    RaieNez_PSNR Offline
    RaieNez_PSN
    replied to Guest on last edited by
    #9

    @tyhilton_mlbts said in No response from customer support:

    I submitted a ticket about 3 weeks ago now and no one has reached or anything. Not a peep. Am I the only one?

    Perhaps everytime they open your ticket an unhandled server error happen ! Lol... good luck with that friend !

    1 Reply Last reply
    0
  • T-rox_09_MLBTST Offline
    T-rox_09_MLBTST Offline
    T-rox_09_MLBTS
    wrote on last edited by
    #10

    ZERO COMMUNICATION UNTIL THEY HAVE A LIVE STREAM. THEN THEY WILL THROW SOME PACKS OUR WAY AND THE SHEEP WILL DROOL AND GOO GOO GAGA SDS AND ALL IS FORGIVEN. SAME THING EVERY YEAR WITHOUT ANY REAL SOLUTIONS.

    RayLewisSB47_PSNR 1 Reply Last reply
    0
  • RayLewisSB47_PSNR Offline
    RayLewisSB47_PSNR Offline
    RayLewisSB47_PSN
    replied to Guest on last edited by
    #11

    @t-rox_09_mlbts said in No response from customer support:

    ZERO COMMUNICATION UNTIL THEY HAVE A LIVE STREAM. THEN THEY WILL THROW SOME PACKS OUR WAY AND THE SHEEP WILL DROOL AND GOO GOO GAGA SDS AND ALL IS FORGIVEN. SAME THING EVERY YEAR WITHOUT ANY REAL SOLUTIONS.

    I think your caps lock is broken.

    1 Reply Last reply
    0
  • wolfTex77_PSNW Offline
    wolfTex77_PSNW Offline
    wolfTex77_PSN
    replied to Guest on last edited by wolfTex77_PSN
    #12

    @danny_the_show said in No response from customer support:

    4/26 with video proof of the game taking away Familia’s 90 overall card. Nothing.

    I lost Dansby Swanson he shows as collected but is not available in my inventory and he is dark in the 42 collection area, does say collected though. I sent a complaint to the PSN support and have gotten nothing. Is that where you sent yours or does SDS have a way to be reached

    1 Reply Last reply
    0
  • Hikes83_PSNH Offline
    Hikes83_PSNH Offline
    Hikes83_PSN
    wrote on last edited by
    #13

    Lost Mike Trout on 04/30, sent ticket. No answer yet

    1 Reply Last reply
    0
  • A admin locked this topic on

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