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"Challenge Failed"

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  • brokenphoenix_MLBTSB Offline
    brokenphoenix_MLBTSB Offline
    brokenphoenix_MLBTS
    wrote on last edited by
    #1

    I have been unable to play any of the online game modes (ranked seasons, battle royale, events, casual) on Diamond Dynasty since release. The other game modes like conquest seem to work fine however.

    Every time I search for an opponent it comes up "opponent found" and then around 5 seconds later I get the "challenge failed" notification. I've tried numerous fixes, forwarding ports, enabling DMZ on my router, reinstalling the game itself, rebuilding the database and clearing the cache on my PS4, but nothing to seems to work. I went back on The Show 20 and tried an online game and it worked perfectly, so I'm leaning towards that it's an SDS issue and not an issue on my end, but I don't know.

    I don't know whether it's because I am in the UK and a million miles away from the SDS servers as I know they are not the best of servers right now, so I'm not sure whether it'll just fix itself with time. Is anyone else in Europe having this issue? The annoying thing is I am unable to complete any of the other online challenges that require ranked seasons, events, and BR to earn XP and rewards.

    Looks to be an excellent game this year, just annoying that a big part of the game is not working as it should.

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  • Y Offline
    Y Offline
    Yannik241_PSN
    wrote on last edited by
    #2

    I'm in germany.
    I didn't have the issue until yesterday, havent been able to fix it

    1 Reply Last reply
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  • worterror_PSNW Offline
    worterror_PSNW Offline
    worterror_PSN
    wrote on last edited by
    #3

    I haven’t been able to for the same challenge failed problem exactly like you. I’m in canada

    brokenphoenix_MLBTSB 1 Reply Last reply
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  • brokenphoenix_MLBTSB Offline
    brokenphoenix_MLBTSB Offline
    brokenphoenix_MLBTS
    replied to Guest on last edited by
    #4

    @worterror_psn said in "Challenge Failed":

    I haven’t been able to for the same challenge failed problem exactly like you. I’m in canada

    I have read on reddit that quite a few other people are having the same issue. I've submitted a ticket with SDS but haven't heard anything back from them as to whether it's an issue on their end or not.

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  • worterror_PSNW Offline
    worterror_PSNW Offline
    worterror_PSN
    wrote on last edited by
    #5

    I submitted a ticket last week and they sent me a message to regenerate my line up under manage squad. I did this and it worked long enough for me to play about 20 online games over three days. But since Friday afternoon I’m getting the challenge failed message again and regenerating my team doesn’t help. I’ve posted another ticket but no reply yet.

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  • thehazeofspadesT Offline
    thehazeofspadesT Offline
    thehazeofspades
    wrote on last edited by
    #6

    I'm in Egypt and I have the same issue since day 1. My ticket hasn't been responded to in around 2 weeks now, and I'm also missing out on all the stuff you have and I can only play conquest, moments and showdown, and I finally want to take that grind team online. A good amount of people here and on reddit are facing the same issue and I don't think it has anything to do with internet because I tried it in 2 different houses. I also played '18, '19 and '20 with no issues whatsoever. Hopefully they get it fixed quickly because the only reason I got PS Plus was for this game.

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