Bought stubs opening night and haven’t received them

SDS

Did this happen to anyone else. When the stubs weren’t able to be purchased opening night, I went online and bought stubs off the PlayStation store, hoping they would be in my account when I purchased them, but got nothing when I opened my game and still haven’t received them

SDS

Same ordeal I spent some time on the online chat and they talk about restoring license and reinstalling game. Once you do that they tell you to refer to the forums here. No refund can be given due to game content being downloaded or streamed. They act like they are the only system with the game and have poor customer support regarding the issue. I can purchase in game stubs but ones purchased online at the playstation store will not appear on your account.

SDS

I just really hope sds responds to me so I can get my stubs cause that’s really not cool at all to just screw someone like that

SDS

The same thing happened to me... I bought $100 worth of stubs and SDS took my money and never gave me my stubs. PSN said that it was redeemed so they cannot give refunds, only SDS can give us our money back for the lack of product. But they aren't replying to people well about this problem.

SDS

I don’t think it’s an important issue to them. No response or resolution provided.

SDS

@og_outtacontrol said in Bought stubs opening night and haven’t received them:

Did this happen to anyone else. When the stubs weren’t able to be purchased opening night, I went online and bought stubs off the PlayStation store, hoping they would be in my account when I purchased them, but got nothing when I opened my game and still haven’t received them

Dealing with this issue right now. Apparently if you buy stubs through the PlayStation store website it’s for a PS5. That’s what PlayStation support told me.

SDS

@b-easy_phinu_psn said in Bought stubs opening night and haven’t received them:

@og_outtacontrol said in Bought stubs opening night and haven’t received them:

Did this happen to anyone else. When the stubs weren’t able to be purchased opening night, I went online and bought stubs off the PlayStation store, hoping they would be in my account when I purchased them, but got nothing when I opened my game and still haven’t received them

Dealing with this issue right now. Apparently if you buy stubs through the PlayStation store website it’s for a PS5. That’s what PlayStation support told me.

Bought stubs from the store on ps4 ..worked fine for me

SDS

@squishiesgirl said in Bought stubs opening night and haven’t received them:

@b-easy_phinu_psn said in Bought stubs opening night and haven’t received them:

@og_outtacontrol said in Bought stubs opening night and haven’t received them:

Did this happen to anyone else. When the stubs weren’t able to be purchased opening night, I went online and bought stubs off the PlayStation store, hoping they would be in my account when I purchased them, but got nothing when I opened my game and still haven’t received them

Dealing with this issue right now. Apparently if you buy stubs through the PlayStation store website it’s for a PS5. That’s what PlayStation support told me.

Bought stubs from the store on ps4 ..worked fine for me

It didn’t make sense to me when they told me that but that’s the response they gave me when I contacted them

SDS

This makes sense as stubs purchased from the store while using the console work. Seems stubs purchased from a web browser don’t. The ps store web browser doesn’t tell you it’s ps5 only so I would imagine it’s an error they hope we ignore or they falsely advertised their product.

SDS

Just bougfht $100 worth of stubs in game on PS5, nothing showing up

SDS

Bought stubs, $49.95, in game, received them. Next day, ready to get a couple of perks, the stubs were gone plus the free included perks/stubs from buying the $100.00 game. All I had were the basic perks & 2500 stubs. PS said I had to go through SDS also. I've sent messages everyday for a week. I have heard nothing from SDS. They took my Stubs & Perks... and my knuckleball....

SDS

Did anyone get resolution to this?

I purchased $150 worth of stubs whilst at work via the web. Now nothing in my ingame account.

Any idea how to resolve?

SDS

@churchie11_psn said in Bought stubs opening night and haven’t received them:

Did anyone get resolution to this?

I purchased $150 worth of stubs whilst at work via the web. Now nothing in my ingame account.

Any idea how to resolve?

What system do you have? If PS4, try logging into your account via ps5 and see if they are there. Hopefully you have a buddy or know someone who has it on PS5 who can assist. That is how I gained accessed to my product.

SDS

I bout $100 on Xbox series X and they haven shown up either. I also cannot even buy stubs in game, when i go to that section it says nothing is availble to purchase. Any help???

SDS

@losguapos1_xbl said in Bought stubs opening night and haven’t received them:

I bout $100 on Xbox series X and they haven shown up either. I also cannot even buy stubs in game, when i go to that section it says nothing is availble to purchase. Any help???

Same thing here. Xbox support told me it's an SDS issue.

SDS

@amxblade_xbl said in Bought stubs opening night and haven’t received them:

@losguapos1_xbl said in Bought stubs opening night and haven’t received them:

I bout $100 on Xbox series X and they haven shown up either. I also cannot even buy stubs in game, when i go to that section it says nothing is availble to purchase. Any help???

Same thing here. Xbox support told me it's an SDS issue.

I cant even open up the stubs section on xbox....it says nothing is available for sale here

SDS

@losguapos1_xbl said in Bought stubs opening night and haven’t received them:

@amxblade_xbl said in Bought stubs opening night and haven’t received them:

@losguapos1_xbl said in Bought stubs opening night and haven’t received them:

I bout $100 on Xbox series X and they haven shown up either. I also cannot even buy stubs in game, when i go to that section it says nothing is availble to purchase. Any help???

Same thing here. Xbox support told me it's an SDS issue.

I cant even open up the stubs section on xbox....it says nothing is available for sale here

Same for me, says nothing is available. Weird I thought they would like to make money 🤔.

SDS

@amxblade_xbl said in Bought stubs opening night and haven’t received them:

@losguapos1_xbl said in Bought stubs opening night and haven’t received them:

@amxblade_xbl said in Bought stubs opening night and haven’t received them:

@losguapos1_xbl said in Bought stubs opening night and haven’t received them:

I bout $100 on Xbox series X and they haven shown up either. I also cannot even buy stubs in game, when i go to that section it says nothing is availble to purchase. Any help???

Same thing here. Xbox support told me it's an SDS issue.

I cant even open up the stubs section on xbox....it says nothing is available for sale here

Same for me, says nothing is available. Weird I thought they would like to make money 🤔.

I unplugged my xbox, plugged it back in and loaded up a different game. then i closed that game and loaded MLB the show and it worked for me!