Can't get my code to work for Xbox

SDS

I cannot get my code to work for the Jackie Robinson edition on the Xbox what do I do is anybody have any idea it's saying the code was used but it wasn't the package was sealed

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SDS

Same problem with PS5... I got the Jackie Robinson edition and only the PS4 version works..... Sony blamed SDS, SDS blamed GameStop and GameStop blamed Sony

SDS

@mtcamp316_xbl said in Can't get my code to work for Xbox:

I cannot get my code to work for the Jackie Robinson edition on the Xbox what do I do is anybody have any idea it's saying the code was used but it wasn't the package was sealed

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Everyone who bought the physical Jackie Robinson edition has this issue. None of the codes work. Microsoft customer service said it's because the codes are programmed to go live on the games actual release date of 4/20. So we just wait until hopefully Monday, probably Tuesday before we get our pre-order bonus. Would be nice if SDS fixed this issue sooner but I never even got a reply to my support ticket.

SDS

Hi I’m having the same problem as all of you. I just came across another Xbox forum that had a bunch of people who’s codes for the deluxe edition aren’t working either. However, there is some good news. Several of them said they had talked to Microsoft support and they said the codes will work on the 20th (Monday). I guess there was some kind of issue because the original release date was the April 20th so all the codes were set to go active that date and they were never changed to be activated earlier & I guess it’s too late for anyone to do anything about that. lol. So unfortunately it sounds like we all have to wait until Monday to redeem our codes.

SDS

I'm having the same problem as well

SDS

@azoth-solar_xbl said in Can't get my code to work for Xbox:

Hi I’m having the same problem as all of you. I just came across another Xbox forum that had a bunch of people who’s codes for the deluxe edition aren’t working either. However, there is some good news. Several of them said they had talked to Microsoft support and they said the codes will work on the 20th (Monday). I guess there was some kind of issue because the original release date was the April 20th so all the codes were set to go active that date and they were never changed to be activated earlier & I guess it’s too late for anyone to do anything about that. lol. So unfortunately it sounds like we all have to wait until Monday to redeem our codes.

You mean Tuesday right?