All of my stuff is missing that I worked on last night

Hi there,

I just posted in the support area as well. I did about 3 hours of work last night including creating a logo, jerseys, grinding a few moments and a showdown. It's all missing today. 0 stubs when I logged in was my first warning. Then heading into DD it's asked me to make a new team with a New Jersey and logos.

I've attached my stream https://www.twitch.tv/videos/989223288 - all this work is now missing. It's showing me as a brand new user who never played at all yesterday.

Am I dreaming that I played? Or did I just spend all night on things I have to redo. It's asking me to redo the tutorial again.

Shane

EDIT: This has been resolved and the fix is in the comments below! SCROLL DOWN FRIENDS!

To note, the one thing I did between playing last night and this morning was create a "The Show" account on the computer and attached it to my Xbox account. As a developer myself, this feels like the only thing that may have triggered this.

@sheyworth_xbl said in All of my stuff is missing that I worked on last night:

To note, the one thing I did between playing last night and this morning was create a "The Show" account on the computer and attached it to my Xbox account. As a developer myself, this feels like the only thing that may have triggered this.

This has happened to other people. Once they unlinked their account all their stuff came back. How to unlink? I am not sure but I know it is possible.

@castigri_psn said in All of my stuff is missing that I worked on last night:

@sheyworth_xbl said in All of my stuff is missing that I worked on last night:

To note, the one thing I did between playing last night and this morning was create a "The Show" account on the computer and attached it to my Xbox account. As a developer myself, this feels like the only thing that may have triggered this.

This has happened to other people. Once they unlinked their account all their stuff came back. How to unlink? I am not sure but I know it is possible.

Thanks for this quick response. Thank goodness I added that piece of detail.

If anyone on this forum has any info on how to unlink, I'd like to continue where I left off! LOL

In the same boat here...would love to figure out how to unlink. Currently stuck at work so can't troubleshoot it

I submitted a ticket waiting for a response from SDS about it myself.

@castigri_psn said in All of my stuff is missing that I worked on last night:

Thank you SO MUCH.

For those who come across this, if you go up to the top left where your "ballplayer" is, and then go to the second screen where your My Profile is and click the fifth button which says "Unlink" - its a quick two second process and it 100% worked. Thank you again to @castigRI_PSN

Go to the top of the browser and hit my account upper right hand corner and u can unlink there

@jlsandoval00-_mlbts said in All of my stuff is missing that I worked on last night:

In the same boat here...would love to figure out how to unlink. Currently stuck at work so can't troubleshoot it

Just posted below how to do it! It was super easy and worked

From your computer or phone:

Log out of your Platform account (PS or Xbox), and then log back into using your "The Show account". Then you will have the option to unlink your PS or Xbox accounts.

It is my understanding the use of a "the show" account is to be able to track progress between platforms, which seems silly considering andy preorder bonuses are already tied to the counsel accounts.

Yo can't wait to try this when I get home appreciate the help fellas. Does this mean you can't use the show nation with the game? Little confused on that end lol

@jlsandoval00-_mlbts said in All of my stuff is missing that I worked on last night:

Yo can't wait to try this when I get home appreciate the help fellas. Does this mean you can't use the show nation with the game? Little confused on that end lol

If you are using a PSN (or XBOX) account on your counsel then use the same on here, and it should work once they have it up and running.

@sheyworth_xbl said in All of my stuff is missing that I worked on last night:

@castigri_psn said in All of my stuff is missing that I worked on last night:

Thank you SO MUCH.

For those who come across this, if you go up to the top left where your "ballplayer" is, and then go to the second screen where your My Profile is and click the fifth button which says "Unlink" - its a quick two second process and it 100% worked. Thank you again to @castigRI_PSN

Awesome! And thank you for explaining how to unlink. I unsuspectingly linked my account this morning at work trying to access the market that doesn't exist right now lol, and I was worried I wouldn't be able to figure out how to unlink.