Game add on code not working

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I have tried to enter my Xbox add on code through the console, pc, tablet and have had 0 luck with it. I paid 99 dollars for this game and want this fixed ASAP

And thank you!

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me too looking for a fix

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Was it the jackie robinson deluxe edition you are having issues with? If so, I'm in the same boat. It is saying the code no longer works or can't find the product.

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@thunder-chunky1_xbl said in Game add on code not working:

Was it the jackie robinson deluxe edition you are having issues with? If so, I'm in the same boat. It is saying the code no longer works or can't find the product.
yeah th eone with the at from gamestop

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Same here just picked mine up. Like normal a rough start for the show, dont tweet at Ramon either, he just blocks anyone with real questions and issues with his game. 0 updates from MLB the show.

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Same issue here, pretty frustrating. I guess it makes sense that there would be hiccups with the cross platform being new for them this year.

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Ditto, in same boat.

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same boat here. Jackie Robinson purchase code not working with $100 purchase

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Same here.

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Posted on Reddit and took a trip over here to see the same thing. Kind of ridiculous that I paid 106$ and the voucher code isn't working.

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Same here with Xbox. My digital PS4 worked though.

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Same problem here. Try to troubleshoot this for my son with autism and now we are both in a crappy mood

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code not working either on xbox....

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I called Best Buy was told the code should still work but maybe later on like at midnight tonight since it’s a new game. Still [censored] since pre ordered so I can have early access and dlc but now have to wait?

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Same here on 2 physical copies ordered from Best Buy.

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Same issue here.

Contacted Best Buy support. This is the reply I got:

"I appreciate you both following up with me regarding this, although I do wish it were a different update. As these codes are still experiencing issues with redemption, we ask that you continue to work with manufacturer and Microsoft regarding this. They would be best equipped to provide a resolution as the codes are provided and managed by them.

I truly apologize for any inconvenience this may have caused, but hope that this sheds light on the support route to take for these codes."

So I contacted Microsoft and the agent verified the codes are legit and redeemable but that they lead to a blank page with no title. He told me to contact Best Buy for a replacement code. I asked him what happens if the new code he sends me doesn't work as well? He said to then ask for a refund. I just want my [censored] packs man.

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Called Microsoft and tech support said codes would work monday if not recall tech support

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@raider420710_xbl said in Game add on code not working:

Called Microsoft and tech support said codes would work monday if not recall tech support

Great 👍! So the issue is on Microsoft end if I understand the situation correctly ?

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Same for me code isnt working for me and i been trying since like 1
Pm today and it still say it cant be found

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The code does not work and i called xbox support and said contact gamestop when i got the game from but i know is not a gamestop issue its on xbox