Website crashed and I lost $101,099 stubs
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I wouldn't use the market right now. Very unstable.
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Definitely don't do anything with $1M stub investments until they fix this mess
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I unlocked 99 Tucker, put him on the market for 90K. Changed my mind and removed the sell order (wanted to try him first). Now he's no longer in my inventory, and I didn't complete a sell order.
Send a ticket to SDS, they are the very best, they'll take care of you. Waiting for a resolution for my situation, but I know they'll make it right (they always do).
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same thing happened to me, I cancelled orders for harper and guerro and lost over 400,000 stubs. I emailed them last night. This is ridiculous.
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Still no action from SDS
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@JoeTheGamePlayer said in Website crashed and I lost $101,099 stubs:
Still no action from SDS
@Victor_SDS
@Pat_SDS
@Collin_SDS
@SDS_JaxJust so that someone sees it
This hasn't happened to me, yet... Let us know what happens! -
If this isn't resolved soon this may be the inspiration I needed to finally put this game away for the season and move on to something else.
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@JoeTheGamePlayer said in Website crashed and I lost $101,099 stubs:
If this isn't resolved soon this may be the inspiration I needed to finally put this game away for the season and move on to something else.
How soon is soon? 20 minutes? 2 days? I would give them a chance to respond, as it is 6AM in San Diego. Maybe give them until NoonPT?
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I know at least a couple people from SDS have been online within the last few hours so they apparently know about this issue
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IM STILL WAITING ON MY OVER 400,000 LOST STUBS TO BE PUT BACK IN MY BALANCE.
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@SLAPAJETSFAN said in Website crashed and I lost $101,099 stubs:
IM STILL WAITING ON MY OVER 400,000 LOST STUBS TO BE PUT BACK IN MY BALANCE.
How did you lose 400K in stubs?
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@over50beatdown said in Website crashed and I lost $101,099 stubs:
@SLAPAJETSFAN said in Website crashed and I lost $101,099 stubs:
IM STILL WAITING ON MY OVER 400,000 LOST STUBS TO BE PUT BACK IN MY BALANCE.
How did you lose 400K in stubs?
He told us above.
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Anyone received there missing stubs or a response from SDS yet?
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This post scared me pretty bad last night when I saw it. I have a buy order for Mays at the obligatory 1M stubs. It is still showing so I guess I'm ok.
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Hey folks. If you had some marketplace issues last night, please submit a ticket here.
The support team will help you.
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@Victor_SDS said in Website crashed and I lost $101,099 stubs:
Hey folks. If you had some marketplace issues last night, please submit a ticket here.
The support team will help you.Thank you for your response!
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@SLAPAJETSFAN said in Website crashed and I lost $101,099 stubs:
IM STILL WAITING ON MY OVER 400,000 LOST STUBS TO BE PUT BACK IN MY BALANCE.
Yell some more. That will get their attention.
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humm this is rough. I usually have tons of Open orders in the queue and sometimes decide to pull some so I can bid on different players. When I pull back a purchase order I don't always check to see that my stubs have been properly added to my bank (especially for smaller amounts). I guess I should be more careful, might have happened to me last night and I didn't notice. Dang!
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Just submitted my (second) ticket and got an auto response saying they are receiving a high volume of emails and to please allow up to five business days for a response. Not exactly the customer support I was hoping for.
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@JoeTheGamePlayer said in Website crashed and I lost $101,099 stubs:
the customer support I was hoping for.
IMO, better than nothing!
But yes, it would be better if they responded quicker.
