Game won’t load past the start screen

[CrayzTheGret_MLBTS]

https://xboxclips.co/dragen3193/clips/6cf532de-4d20-4125-b9ce-4fe4e6b68c63

My friend has reached out to support and has received no response in 3 days. Can someone please help

[x-814-x-MAFIA-x_PSN]

@CrayzTheGret_MLBTS said:

https://xboxclips.co/dragen3193/clips/6cf532de-4d20-4125-b9ce-4fe4e6b68c63

My friend has reached out to support and has received no response in 3 days. Can someone please help

@sds_joek_psn

[CrayzTheGret_MLBTS]

@manu__sds_mlbts

[SDS_JoeK_PSN]

The team is looking into this one. Thanks for flagging!