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Face scan under heavy load

Scheduled Pinned Locked Moved Companion App
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  • pdogXtheXgoat_NSWP Offline
    pdogXtheXgoat_NSWP Offline
    pdogXtheXgoat_NSW
    wrote last edited by
    #1

    Hey there. I have an iPhone 15 and I am attempting to take the face scan and once I click “open camera” on the face scan screen it says “face scan under heavy load. Try again later”

    My app update history says 6.1.2 but when I go to update on the apple App Store, it says I have the 6.1.6 downloaded already. Any ideas when this bug will be fixed as I paid for early access for a reason.

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  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS
    wrote last edited by
    #2

    Howdy,

    the app version shown at the bottom of the login screen is always the correct one, along with the App Store log.
    Sometimes, the "App Updates" screens can lag behind, especially for quick patches and fixes.

    The “face scan under heavy load. Try again later” is being addressed!

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  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS
    wrote last edited by
    #3

    I am happy to report that “face scan under heavy load. Try again later” has been mitigated!

    1 Reply Last reply
    0

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