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General Discussion not included in Mark as Read

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  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    wrote last edited by Blind_Bleeder_PSN
    #1

    Would it be possible to inclue the GD section in Mark as Read so we don’t have to go through each post?

    Selecting All doesn’t not include the GD section.

    Thank you in advance.

    1 Reply Last reply
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  • Tim_SDS_PSNT Offline
    Tim_SDS_PSNT Offline
    Tim_SDS_PSN SDS
    wrote last edited by
    #2

    Hi @Blind_Bleeder_PSN , I used the Mark as Read function in the Unread section and selected All. It successfully marked all new posts as read, including those in General Discussions.

    Do you happen to have a screenshot of the issue you're seeing? That might help us troubleshoot it further.

    Blind_Bleeder_PSNB 1 Reply Last reply
    0
  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    replied to Guest last edited by Blind_Bleeder_PSN
    #3

    @Tim_SDS_PSN said in General Discussion not included in Mark as Read:
    j>

    Do you happen to have a screenshot of the issue you're seeing? That might help us troubleshoot it further.

    @Tim_SDS_PSN

    Hopefully, this series of images will help. I took them in sequence as I used the mark unread feature. It marked all the messages in the list as read.

    The General Discussion section doesn't show up with the Unread feature, so I figured that's why the General Discussion doesn't get marked as read with the feature.

    alt text

    This is the URL when I click on All

    alt text

    alt text

    alt text

    alt text

    Sorry, I clicked on "6 Minutes Left..." on accident when I was taking the screen shots.

    alt text

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  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    wrote last edited by Blind_Bleeder_PSN
    #4

    @Tim_SDS_PSN I just noticed the drop-down for mark as read only incudes sections with unread comments, except for the General Discussion section. The General Discussion section does not show in the list when there are unread postings in it.

    Also, General Discussion does not show in the list of sections to include in the Unread function. I do have All selected too.

    Tim_SDS_PSNT 1 Reply Last reply
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  • Tim_SDS_PSNT Offline
    Tim_SDS_PSNT Offline
    Tim_SDS_PSN SDS
    replied to Guest last edited by Tim_SDS_PSN
    #5

    @Blind_Bleeder_PSN I see now. It appears that you're on mobile. Perhaps, this issue only occur on mobile? Can you replicate this issue on web?

    Blind_Bleeder_PSNB 1 Reply Last reply
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  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    replied to Guest last edited by
    #6

    @Tim_SDS_PSN said in General Discussion not included in Mark as Read:

    @Blind_Bleeder_PSN I see now. It appears that you're on mobile. Perhaps, this issue only occur on mobile? Can you replicate this issue on web?

    I am on mobile and PC. It happens on Chrome (PC), Safari (mobile), and Firefox (PC). It was just easier to take the screenshots and share them with Discord from my iPad (and easier to grab the links in Discord to post them here).

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  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    wrote last edited by
    #7

    @Tim_SDS_PSN

    Here it is on PC (Chrome)

    This shows the available categories to include in Unread

    alt text

    This shows the available categories to mark as Unread
    alt text

    This shows the state of the General Discussion category before pressing the All link in Mark As Unread
    alt text

    This shows the state of the Unread category after selecting Mark As Unread
    alt text

    This shows the state of the General Discussion category after selecting Mark as Unread (it is unchanged)
    alt text

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  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    wrote last edited by
    #8

    Hi @Blind_Bleeder_PSN ,

    Do you see any topics labeled General Discussion in the Unread page? I believe the dropdown only shows categories that you still have unread topics.

    I see you have filtered Unread with Ignoring. I wonder if that's affecting it. Try setting it to Tracking. This might solve the issue.

    Blind_Bleeder_PSNB 1 Reply Last reply
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  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    replied to Guest last edited by
    #9

    @Pat_SDS_PSN said in General Discussion not included in Mark as Read:

    Hi @Blind_Bleeder_PSN ,

    Do you see any topics labeled General Discussion in the Unread page? I believe the dropdown only shows categories that you still have unread topics.

    I see you have filtered Unread with Ignoring. I wonder if that's affecting it. Try setting it to Tracking. This might solve the issue.

    Yay!!!! Thank you! That was the issue. I needed to have it tracking. I have no idea how ignoring got set.

    Thank you very much @Pat_SDS_PSN !!!!!!!

    1 Reply Last reply
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  • Pat_SDS_PSNP Pat_SDS_PSN locked this topic

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