Account Reset? 4/4/24
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Relinked to my PS account, go back in game and still missing everything! All progress, stubs, cards, etc. Glad SDS is being so vocal about this though right? What an absolute joke smh
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Everyone… I’m sure this is common knowledge to a decent amount of people on here, but for those who don’t what happens in situations like this here is my shot at making it make sense and to help y’all avoid additional frustration. I’m studying cybersecurity so feel free to correct me if I’m wrong but here’s my advice:
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I can only assume SDS is rightfully so getting an absolute ton of reports right now… don’t expect a quick response… be realistic.
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Nothing official has been said yet other than acknowledging the issue… this is standard incident response, they won’t have an answer for a little bit and a fix of some kind should probably be coming soon.
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Since it’s a server issue, there should be some kind of backup in place that will make sure nobody loses their progress, these companies make way too much money to not configure auto backups to maintain the stability, safety, and efficiency of their hardware
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If you unlinked your account, don’t risk losing your data, wait to hear something official and then do what they say will fix it. I unlinked but once I saw it didn’t match I didn’t re-link it. LEAVE IT ALONE. Don’t do anything without an official response or fix from SDS.
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Most likely it’s a server related to Identity and Access because it unlinked certain accounts, most of which I’ve seen is related to people who pre-ordered the game.
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For the people in the back… LEAVE YOUR ACCOUNT ALONE and just wait.
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@VelvetThunder_x so soon we should be back to normally or 90% of us is [censored] out of luck
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@VelvetThunder_x
Yeah well they told us to relink. So that is bad advice you just gave. -
@MoneyManMike55 I know it’s annoying dude but hardware requires occasional troubleshooting… I’m annoyed as anyone else but we can only assume they’ll fix it soon.
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@VelvetThunder_x its always something with SDS there has been a glitch in rtts that doesn't properly track pitch counts from pitchers when you get on base that they've never bothered to fix because who cares about rtts I guess??? its always something with this game and company its just so frustrating and annoying they've had issues for years this is honestly the final straw for me
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@LilLuer03 while I understand the frustration, suing for $90 is going to end in a net loss for you
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@joshuadelawrence yes someone did say that like an hour ago, but they could have said something while I was typing that. That’s why I said something along the lines of “wait for official fixes”. That Victor dude only suggest unlinking… which for most of us seems to not fix the issue.
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I never even had a "MLBTS" account to begin with i've always just played on my playstation with no issues I didn't even know this MLBTS existed until today thats whats so frustrating this dev is suggesting something I can't even make use of I'm just hoping for a rollback at this point or I better get a refund for my $100 bucks
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@VelvetThunder_x
That has nothing to do with it. All information is linked to your consoles account. So it wouldn’t matter if you relink or unlink or any of that. Some people don’t even have a MLB the show account linked with the website. You don’t have to have one for it to save data.
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It just doesn't make sense the game works fine then the servers **** themselves and everyone loses their team along with their stubs and stats as well as daily double pre order bonus something you literally have to pay extra for?? Then the suggested fix isn't even possible for ppl like me that never made an account on this website or had anything linked to anything in the first place this just sad at this point
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@VelvetThunder_x so just pray and hope????
I know I don’t have hope with this company changed my password to my account but it keeps saying it wrong -
@joshuadelawrence dude… I get that. If they don’t even have MLBTS accounts then that’s a whole different thing. Again, if you unlink and your stuff isn’t right, then they’re still troubleshooting is all I’m saying dude. Unless they just put something out the only thing we were told was to try to unlink on the website and re-link if you see the correct stubs and level. If you don’t see the correct stubs and level… do you wanna try re-linking it? That sounds sketchy to me
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Honestly yall got it SDS im going back to tap sports baseball at this point bro this is just shameless
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@MoneyManMike55 unfortunately yes lol pray and hope
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@Victor_SDS nothing is working to get it back linking unlinking nothing what’s the status
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@VelvetThunder_x I probably going back to nhl
I hope I can get my money back now I -
Some peoples teams didn't even get reset so a lot of progress is going to be lost if they do a rollback of some sort which people aren't going to be happy about as well this is just a fkn mess man so ridiculous putting up with this if this issue isn't resolved there better be refunds handed out
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@Retox69ftk- said in Account Reset? 4/4/24:
@Victor_SDS nothing is working to get it back linking unlinking nothing what’s the status
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@Victor_SDS Lost all progression in the game. all cards are lost, all unlocks are lost, all sets are gone. I also cant reset my password. I reset it and it keeps hitting error when I log in to my MLB THE SHOW account so I CANT link it to my xbox to fix the issue. Why is there no public twitter post about this after hours of messing everyone accounts up and the lack of customer support is wild. this is so lame.
