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For those who just had their account wiped:

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  • icdavis882_MLBTSI Offline
    icdavis882_MLBTSI Offline
    icdavis882_MLBTS
    wrote on last edited by
    #1

    You need to relink your console account to your MLBTS account.

    Go to your account here on theshow.com (top right)

    Log out and log back in. Link your console account. You'll have to sign into the console account.
    After signing into the console account, it should bring you back to your MLBTS account and prompt you to choose an account.
    IDK if it will be the same for everyone, but for me, everything was saved to my MLBTS account. Just choose the one with all your stubs and levels.
    From there you should be good. I closed the app on my console and everything was back when I launched it again.

    This is a massive problem that SDS needs to figure out. Why did so many accounts all get unlinked at the same time? Also be sure to check that your Twitch account is still linked too. Mine wasn't.

    Bloodysun93_MLBTSB GuyIncognito55_PSNG x814xmafia_MLBTSX 3 Replies Last reply
    1
  • jeffw0908_MLBTSJ Offline
    jeffw0908_MLBTSJ Offline
    jeffw0908_MLBTS
    wrote on last edited by
    #2

    Didn't work cause the app still shows me at zero

    oxTHESNIPER_PSNO 1 Reply Last reply
    0
  • oxTHESNIPER_PSNO Offline
    oxTHESNIPER_PSNO Offline
    oxTHESNIPER_PSN
    replied to Guest on last edited by
    #3

    @jeffw0908 don't do it through app, go to their website and try it, that's what I did

    1 Reply Last reply
    0
  • Bloodysun93_MLBTSB Offline
    Bloodysun93_MLBTSB Offline
    Bloodysun93_MLBTS
    replied to Guest on last edited by
    #4

    @icdavis882 This is the play. Confirmed that it worked for me as well.

    1 Reply Last reply
    0
  • GuyIncognito55_PSNG Offline
    GuyIncognito55_PSNG Offline
    GuyIncognito55_PSN
    replied to Guest on last edited by
    #5

    @icdavis882 i'm unable to log in yo my show account. It says my username/password is incorrect. I requested a password reset 20 min ago and have received nothing

    Bloodysun93_MLBTSB icdavis882_MLBTSI 2 Replies Last reply
    0
  • Bloodysun93_MLBTSB Offline
    Bloodysun93_MLBTSB Offline
    Bloodysun93_MLBTS
    replied to Guest on last edited by
    #6

    @GuyIncognito55 are you using your email address or an actual username?

    1 Reply Last reply
    0
  • icdavis882_MLBTSI Offline
    icdavis882_MLBTSI Offline
    icdavis882_MLBTS
    replied to Guest on last edited by
    #7

    @GuyIncognito55 have you checked your spam/promotions/social folders as well? And if so, are you sure you didn't use another email for your TS account? Outside of that, I'm not sure what else could be the issue.

    1 Reply Last reply
    0
  • dpsheridan17_MLBTSD Offline
    dpsheridan17_MLBTSD Offline
    dpsheridan17_MLBTS
    wrote on last edited by
    #8

    I think they deleted mine for good. Both my mlb the show and psn account show level 0 and 0 stubs like nothing was ever there. Hopefully they will refund me for the game or give me all my content back.

    icdavis882_MLBTSI BanEmeraldPlains_PSNB 2 Replies Last reply
    0
  • icdavis882_MLBTSI Offline
    icdavis882_MLBTSI Offline
    icdavis882_MLBTS
    replied to Guest on last edited by
    #9

    @dpsheridan17 you'll have to bring that up with the support staff, then

    1 Reply Last reply
    0
  • x814xmafia_MLBTSX Offline
    x814xmafia_MLBTSX Offline
    x814xmafia_MLBTS
    replied to Guest on last edited by
    #10

    @icdavis882 said in For those who just had their account wiped::

    You need to relink your console account to your MLBTS account.

    Go to your account here on theshow.com (top right)

    Log out and log back in. Link your console account. You'll have to sign into the console account.
    After signing into the console account, it should bring you back to your MLBTS account and prompt you to choose an account.
    IDK if it will be the same for everyone, but for me, everything was saved to my MLBTS account. Just choose the one with all your stubs and levels.
    From there you should be good. I closed the app on my console and everything was back when I launched it again.

    This is a massive problem that SDS needs to figure out. Why did so many accounts all get unlinked at the same time? Also be sure to check that your Twitch account is still linked too. Mine wasn't.

    Unless someone here's from Playstation/SDS directly; DONT do anything. Chances are you may end up making more of a mess of things.

    1 Reply Last reply
    0
  • BanEmeraldPlains_PSNB Offline
    BanEmeraldPlains_PSNB Offline
    BanEmeraldPlains_PSN
    replied to Guest on last edited by
    #11

    @dpsheridan17 this is exatly what it shows for me but the weird thing is that my account was fine i had it linked without issue for a couple days until yesterday i played a event game online and after i lost stuck in a blank loading screen, i thought this is unusual so i closed app when i loaded back in everything wiped as if i have never played the game, even made me accept tos again which i had to do to make sure my team was still there (but when i look my team was not there) SDS fix this issue

    1 Reply Last reply
    0
  • ConnorSheets_MLBTSC Offline
    ConnorSheets_MLBTSC Offline
    ConnorSheets_MLBTS
    wrote on last edited by
    #12

    got into show account everything is linked...says invalid token when going to app

    1 Reply Last reply
    0
  • PhillyPhan_MLBTSP Offline
    PhillyPhan_MLBTSP Offline
    PhillyPhan_MLBTS
    wrote on last edited by
    #13

    Not working for me

    1 Reply Last reply
    0
  • R Offline
    R Offline
    rock3213_MLBTS
    wrote on last edited by
    #14

    My both accounts hare in 0

    1 Reply Last reply
    0

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