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Notifications Don't Work (third straight year)

Scheduled Pinned Locked Moved Companion App
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  • DixonHerize6_XBLD Offline
    DixonHerize6_XBLD Offline
    DixonHerize6_XBL
    wrote on last edited by
    #1

    For the third straight year now, notifications do not work for this app. Been through 2 phones (Samsung Galaxy ultras) during that span, didn't work on either. Every other app I've ever had never had issues with notifications. Last 2 years you couldn't fix the issue, so not expecting it to be fixed yet again

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    0
  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS
    wrote on last edited by
    #2

    Howdy,

    multiple users reported that push notification started working again yesterday (Mar 18) mid-morning Pacific time - can you verify your settings and report your findings?

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  • DixonHerize6_XBLD Offline
    DixonHerize6_XBLD Offline
    DixonHerize6_XBL
    wrote on last edited by
    #3

    Yes, it still doesn't work. Like I said, it hasn't for now 3 straight years. Whatever the issue for others was isn't my issue

    Manu__SDS_MLBTSM 1 Reply Last reply
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  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS
    replied to Guest on last edited by
    #4

    @DixonHerize6 sorry I wasn't clear enough. We have addressed the 3 straight years issue. Push notifications are working for '24 players, but surely some users will still be affected for one reason or another. Kindly wipe the app off your phone and install again, this should help being registered again with the push notifications system. Ensure all settings are correct for '24 and if the problem persist, we'll try to assist you further!

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  • DixonHerize6_XBLD Offline
    DixonHerize6_XBLD Offline
    DixonHerize6_XBL
    wrote on last edited by
    #5

    Deleted the app. Re installed the app. Made sure notification settings were all on for the app as well as the phone. Still not getting notifications

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  • CzarNikolai_PSNC Offline
    CzarNikolai_PSNC Offline
    CzarNikolai_PSN
    wrote on last edited by
    #6

    Haven't worked for me in 2 years either.

    They say it works or "it should work", I can tell you the majority of people I know play lso claim it doesn't and hasn't worked.

    DixonHerize6_XBLD 1 Reply Last reply
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  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    wrote on last edited by
    #7

    Notifications from the app are working for me, and they worked last year too. I need to turn them off, because there are too many sometimes.

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  • DixonHerize6_XBLD Offline
    DixonHerize6_XBLD Offline
    DixonHerize6_XBL
    replied to Guest on last edited by
    #8

    @CzarNikolai And it never will. A combination of they don't care/don't have people who actually know how to work an app. For the same issue to be ongoing for 3+ years is absolutely insane. I accepted that it will never be fixed and they are play with that

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