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Tmobile home internet problems

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  • phillydave35_PSNP Offline
    phillydave35_PSNP Offline
    phillydave35_PSN
    wrote on last edited by
    #7

    I would start by calling T-Mobile and have them walk you through your settings to see if it's something with their setup and if it isn't them, next step is PSN support and do the same thing. It's most likely something in DNS or proxy or other settings thats bugging out your connection. The little things we don't normally check

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  • EzMack_NSWE Offline
    EzMack_NSWE Offline
    EzMack_NSW
    wrote on last edited by
    #8

    Works here

    1 Reply Last reply
    1
  • UofMRampage_PSNU Offline
    UofMRampage_PSNU Offline
    UofMRampage_PSN
    wrote on last edited by
    #9

    Has anyone found the solution to this??? Tmobile keeps telling me to call the developer of the game.

    1 Reply Last reply
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  • fly437funny_PSNF Offline
    fly437funny_PSNF Offline
    fly437funny_PSN
    wrote on last edited by
    #10

    I am having issues with loading into an online game in mlb. I have tried everything from resetting my router to restarting my console to disconnecting and reconnecting to the internet, the only thing I haven’t tried is uninstalling and reinstalling the game. I loaded a head to head game in madden and had no issues

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  • DochMurder_PSND Offline
    DochMurder_PSND Offline
    DochMurder_PSN
    wrote on last edited by
    #11

    Okay, its not certain but after days and days of research the one thing that seems to have worked.. and now this could be just a lucky go at it but I went into my tmobile router app or whatever. I went ahead and switched the security from WPA2/WPA3 to just WPA2 so far its working.. I do use tmobile home internet. so hoping this actually is a work around..

    T00MuchHam_XBLT M 2 Replies Last reply
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  • Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTS
    wrote on last edited by
    #12

    I have the same problem, finds opponent then doesnt connect. TMobile doesnt care and SDS doesnt seem to care either. And im willing to bet its more of an SDS problem because I have zero other connection issues for any game on my PS5 or PC. Guess I wont be purchasing MLB 24 since it will probably have the same issue and nobody at SDS wants to help their customers play the game they paid for

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  • Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTS
    wrote on last edited by
    #13

    2500 views on this thread and SDS refuses to respond or provide any helpful feedback to anyone who has contacted them about this issue

    x814xmafia_MLBTSX 1 Reply Last reply
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  • x814xmafia_MLBTSX Offline
    x814xmafia_MLBTSX Offline
    x814xmafia_MLBTS
    replied to Guest on last edited by
    #14

    @Dankmaymays said in Tmobile home internet problems:

    2500 views on this thread and SDS refuses to respond or provide any helpful feedback to anyone who has contacted them about this issue

    Wifi or connected with an ethernet cable? And what's the speed?

    ChuckCLC_PSNC 1 Reply Last reply
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  • ChuckCLC_PSNC Offline
    ChuckCLC_PSNC Offline
    ChuckCLC_PSN
    replied to Guest on last edited by
    #15

    @x814xmafia All that is irrelevant. This is for T-Mobile Home Internet. A known issue occurs when trying to play H2H. Everything else works fine.

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  • DaboiNoah_MLBTSD Offline
    DaboiNoah_MLBTSD Offline
    DaboiNoah_MLBTS
    wrote on last edited by
    #16

    because it only costs $30 at tmobile

    Dankmaymays_MLBTSD 1 Reply Last reply
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  • T00MuchHam_XBLT Offline
    T00MuchHam_XBLT Offline
    T00MuchHam_XBL
    replied to Guest on last edited by
    #17

    @DochMurder said in Tmobile home internet problems:

    Okay, its not certain but after days and days of research the one thing that seems to have worked.. and now this could be just a lucky go at it but I went into my tmobile router app or whatever. I went ahead and switched the security from WPA2/WPA3 to just WPA2 so far its working.. I do use tmobile home internet. so hoping this actually is a work around..

    Sadly this is not a full-proof solution. My security settinh I'd already WPA2.

    Question: Is this happened across the board or for folks that have 5g internet (the black box). I have 5g.

    The biggest frustration is that this is the ONLY game that I have issues with.

    Dankmaymays_MLBTSD iHateRonnie-_-2K_PSNI 2 Replies Last reply
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  • Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTS
    replied to Guest on last edited by
    #18

    @DaboiNoah What does the price of it matter? I have faster download speed and its more reliable than when I had Cox internet. Literally the only issue I've ever had with T-Mobile home internet is with this game. It's an SDS problem and they refuse to even acknowledge that there's a problem here even though many people have posted it for months now. As stated by users in this thread and other threads, its an issue with ONLY this game. Madden ,2k, call of duty, many different PC games all work fine. Its ONLY when connecting to an online opponent in Diamond Dynasty that it drops the connection

    xElRojo44x_MLBTSX 1 Reply Last reply
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  • Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTS
    replied to Guest on last edited by
    #19

    @T00MuchHam Arent they all 5g? My box is the grey cylinder one (Nokia 5G21 gateway) and doesnt work. Pretty sure it doesnt matter which one it is. This is the only game that doesnt work for me also. SDS support doesnt help at all, I contacted them previously about it and they just gave some BS answer about NAT type and firewall. Crazy how they are trying to deflect blame away when they are the only game that's not working.

    T00MuchHam_XBLT 1 Reply Last reply
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  • xElRojo44x_MLBTSX Offline
    xElRojo44x_MLBTSX Offline
    xElRojo44x_MLBTS
    replied to Guest on last edited by xElRojo44x_MLBTS
    #20

    @Dankmaymays
    TMHI is a Fixed Wireless Access (FWA) service which does not use local addressing for external IPs.... Basically, it does not use NAT (Open (Type 1), Moderate (Type 2), Strict (Type 3)) and does not allow you to port forward.

    Dankmaymays_MLBTSD 1 Reply Last reply
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  • Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTSD Offline
    Dankmaymays_MLBTS
    replied to Guest on last edited by Dankmaymays_MLBTS
    #21

    @xElRojo44x I understand that. What doesn't make sense is previous years of The Show have all worked for me, MLB Show 23 literally worked for me the first couple months. I hopped on a couple days ago and am getting this error now. I've played probably like 40 different online games with this internet and never had an issue with any besides Show 23. It's just ridiculous to me that T-Mobile and SDS blame each other and don't bother contacting each other to try and get this resolved.

    xElRojo44x_MLBTSX 1 Reply Last reply
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  • xElRojo44x_MLBTSX Offline
    xElRojo44x_MLBTSX Offline
    xElRojo44x_MLBTS
    replied to Guest on last edited by xElRojo44x_MLBTS
    #22

    @Dankmaymays
    Yep that would be frustrating... does using your phone as a hotspot work? (I am not recommending this, but just curious).

    Also, do you have problems playing MLBTS even when you are in same room as your TM gateway device? (5ghz may be faster, but is has less connection stabillity and therefore is not always sufficient for online gaming).

    Edit: Also, try this:
    https://www.t-mobile.com/support/home-internet/askey-lte-gateway#:~:text=Select Basic > Network > Wi-,if you make any changes.

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  • T00MuchHam_XBLT Offline
    T00MuchHam_XBLT Offline
    T00MuchHam_XBL
    replied to Guest on last edited by
    #23

    @Dankmaymays said in Tmobile home internet problems:

    @T00MuchHam Arent they all 5g? My box is the grey cylinder one (Nokia 5G21 gateway) and doesnt work. Pretty sure it doesnt matter which one it is. This is the only game that doesnt work for me also. SDS support doesnt help at all, I contacted them previously about it and they just gave some BS answer about NAT type and firewall. Crazy how they are trying to deflect blame away when they are the only game that's not working.

    Truthfully, I wasn't sure. I'm only using it because I moved in with my GF -- historically I used att&t or xfinity.

    1 Reply Last reply
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  • MLB24Stud_PSNM Offline
    MLB24Stud_PSNM Offline
    MLB24Stud_PSN
    wrote on last edited by
    #24

    Has anybody played 24 the show on T-Mobile WiFi yet?

    MrMrsWhite92_PSNM sec32kg_PSNS iHateRonnie-_-2K_PSNI 3 Replies Last reply
    1
  • MrMrsWhite92_PSNM Offline
    MrMrsWhite92_PSNM Offline
    MrMrsWhite92_PSN
    replied to Guest on last edited by
    #25

    @MLB24Stud said in Tmobile home internet problems:

    Has anybody played 24 the show on T-Mobile WiFi yet?

    Just bought it. Worked for 2 games last night. Now it won't.

    redundant_mind89_PSNR 1 Reply Last reply
    1
  • sec32kg_PSNS Offline
    sec32kg_PSNS Offline
    sec32kg_PSN
    replied to Guest on last edited by
    #26

    @MLB24Stud no i am on now with tmobile sam issue its disappointing last year i had comcast. I switched to save money this game dors not work with tmobile internet

    1 Reply Last reply
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