Twitch Drops Follow Up - We need your help
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@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
@marcao_mlbts said in Twitch Drops Follow Up - We need your help:
I did all of the above. Did not receive the missing Twitch Drops from the other day (still missing 5 out of 9). I claimed 2 new packs today and did not receive them either.
Did you change your twitch password recently? if so, you need to relink your account.
I don't think I had. But just in case, I tried it just now. I relinked my account. Still nothing.
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Went to link Xbox, twitch and mlb the show 21 and now I lost all my progress…….emailed SDS awaiting answers. Any suggestions?
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I had everything all redone and correctly linked before today's stream.
Logged into the game like you said and over an hour later nothing had dropped regarding the 2 packs claimed just today.
So I have only received 4 of 12 total thru today's twitch drops.
(4 of 10 from the October and 0 of 2 for September.) -
@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
We got information from Twitch that if you changed your Twitch password recently you will need to re-link you Twitch account due to the security breach on Twitch recently.
Make sure you have done the following:
- Create an MLB The Show Account
- Link your PSN or Xbox Live to your new MLB The Show Account
- Link your Twitch account to your MLB The Show Account
It should look something like this:
worked thanks now lets see if I get the packs!
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I received 0 of 2 packs claimed today after receiving 9 of 10 last campaign.
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@hustlinowl_psn said in Twitch Drops Follow Up - We need your help:
@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
We got information from Twitch that if you changed your Twitch password recently you will need to re-link you Twitch account due to the security breach on Twitch recently.
Make sure you have done the following:
- Create an MLB The Show Account
- Link your PSN or Xbox Live to your new MLB The Show Account
- Link your Twitch account to your MLB The Show Account
It should look something like this:
worked thanks now lets see if I get the packs!
received my 4 packs
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@highrisk88_xbl said in Twitch Drops Follow Up - We need your help:
I received 0 of 2 packs claimed today after receiving 9 of 10 last campaign.
Did you reset your password after the Twitch leak? If so you have to relink your account.
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I didn’t. I unlinked and re-linked again just to test and still nothing.
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Re linked account. Watched yesterday’s stream. Claimed 2 Twitch packs. Received one late this morning. Hopefully the second does in fact show up.
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@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
With our first Drops campaign in the books and lots of supercharged packs being delivered to fans who watched streams, we did hear about fans seeing "Drops" in their Twitch Inventory, but not getting them in-game. We looking into these scenarios, but we need accounts to further investigate.
If you qualified for Twitch Drops and they show up in your Twitch Inventory but didn't appear in your in-game inventory, please just reply back in this thread so we can look into your account.
We are excited that Drops are back and have plans for more Drops Enabled streams in the coming weeks, and we just want to make sure they work as seamlessly as possible. Thanks for your help.
I have unlinked and relinked my account (yesterday). I have collected my drop on my Twitch account (which says my MLBTS account is connected). I linked my PS account to Twitch. I exited the game and re-entered it. I waited overnight.
I still have not received my drop pack.
What else do I need to do?
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Yeah nothing here. Claimed my 2 packs and nothing in game. Did all the troubleshooting and nothing. Oh well, just 2 packs anyways.
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Claimed two packs from yesterday, but only one showed up.
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Claimed both packs from yesterday shows claimed on my Twitch, both nothing in my inventory. I even unlinked and relinked my account.
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@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
With our first Drops campaign in the books and lots of supercharged packs being delivered to fans who watched streams, we did hear about fans seeing "Drops" in their Twitch Inventory, but not getting them in-game. We looking into these scenarios, but we need accounts to further investigate.
If you qualified for Twitch Drops and they show up in your Twitch Inventory but didn't appear in your in-game inventory, please just reply back in this thread so we can look into your account.
We are excited that Drops are back and have plans for more Drops Enabled streams in the coming weeks, and we just want to make sure they work as seamlessly as possible. Thanks for your help.
I see the packs in my twitch inventory but not in my in-game inventory.
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@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
With our first Drops campaign in the books and lots of supercharged packs being delivered to fans who watched streams, we did hear about fans seeing "Drops" in their Twitch Inventory, but not getting them in-game. We looking into these scenarios, but we need accounts to further investigate.
If you qualified for Twitch Drops and they show up in your Twitch Inventory but didn't appear in your in-game inventory, please just reply back in this thread so we can look into your account.
We are excited that Drops are back and have plans for more Drops Enabled streams in the coming weeks, and we just want to make sure they work as seamlessly as possible. Thanks for your help.
Have claimed 5 but none in inventory
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@collin_sds I submitted a ticket because I still haven't received my pack from yesterday. If there is something else I should do, please let me know (see my post 6 posts up for what I have already done - 5 hours before this post).
Thank you.
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If you submitted a ticket, the support team will get to it as soon as they can.
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I earned two Twitch Drop packs which show up in Twitch along with my connected TheShow account, but I haven't received the packs in the game after two days.
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Claimed 10 last time drops was active, never showed in inventory.
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I have not gotten my last 7 packs