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Didn’t receive stubs from ps app purchase

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  • Kylxx-I_PSNK Offline
    Kylxx-I_PSNK Offline
    Kylxx-I_PSN
    wrote on last edited by
    #1

    Bought 100 dollars of stubs on ps app and didn’t get content but it sure took my money.

    SusMasterFlexS 1 Reply Last reply
    0
  • the_dragon1912_PSNT Offline
    the_dragon1912_PSNT Offline
    the_dragon1912_PSN
    wrote on last edited by
    #2

    Did you redeem them in game?

    PhView6900_PSNP 1 Reply Last reply
    1
  • Kylxx-I_PSNK Offline
    Kylxx-I_PSNK Offline
    Kylxx-I_PSN
    wrote on last edited by
    #3

    Where would I do that I looked and haven’t seen it I even bought a other 100 though the console and it charged me another 100 and I got the stubs for that but not the first 100 I spent so I’m still out 100 dollars

    the_dragon1912_PSNT Wargazsem _MLBTSW 2 Replies Last reply
    0
  • the_dragon1912_PSNT Offline
    the_dragon1912_PSNT Offline
    the_dragon1912_PSN
    replied to Guest on last edited by
    #4

    @kylxx-i_psn said in Didn’t receive stubs from ps app purchase:

    Where would I do that I looked and haven’t seen it I even bought a other 100 though the console and it charged me another 100 and I got the stubs for that but not the first 100 I spent so I’m still out 100 dollars

    Where you buy stubs in game

    1 Reply Last reply
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  • Wargazsem _MLBTSW Offline
    Wargazsem _MLBTSW Offline
    Wargazsem _MLBTS
    replied to Guest on last edited by
    #5

    @kylxx-i_psn said in Didn’t receive stubs from ps app purchase:

    Where would I do that I looked and haven’t seen it I even bought a other 100 though the console and it charged me another 100 and I got the stubs for that but not the first 100 I spent so I’m still out 100 dollars

    Well of course it did...

    1 Reply Last reply
    0
  • Kylxx-I_PSNK Offline
    Kylxx-I_PSNK Offline
    Kylxx-I_PSN
    wrote on last edited by
    #6

    Well when there isn’t another way to redeem them what else would you think. When you but so think off the app you usually have to go download it on your ps so that’s what tried.

    1 Reply Last reply
    0
  • Kylxx-I_PSNK Offline
    Kylxx-I_PSNK Offline
    Kylxx-I_PSN
    wrote on last edited by
    #7

    I mean [censored] shouldn’t seem hard to give me the content I purchase in the first place.

    1 Reply Last reply
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  • Davey_Cash_PSND Offline
    Davey_Cash_PSND Offline
    Davey_Cash_PSN
    wrote on last edited by
    #8

    Same thing has happened to me. I’ve played the game for years so I know the process and have never had an issue. Bought them on the PlayStation store, went back to the Stubs store and normally the increment I bought would say redeem instead of buy. But redeem isn’t showing up. I’ve opened a ticket with a screen shot of the transaction but still no response nearly a week later.

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  • SusMasterFlexS Offline
    SusMasterFlexS Offline
    SusMasterFlex
    wrote on last edited by
    #9

    I am dealing with the same issue right now. Bought a $100 pack on 5/5/21 and never got my stubs.

    1 Reply Last reply
    0
  • SusMasterFlexS Offline
    SusMasterFlexS Offline
    SusMasterFlex
    replied to Guest on last edited by SusMasterFlex
    #10

    @kylxx-i_psn said in Didn’t receive stubs from ps app purchase:

    Bought 100 dollars of stubs on ps app and didn’t get content but it sure took my money.

    I just got done with live chat support as I was in the same situation. My issue was I apparently bought stubs for the PS5 version of the game when I play on the PS4 version. I was not aware there were different packages for each version so that is something to be on the lookout for. There is also no way to tell if you bought them for PS4 or PS5 as far as I can tell because it does not specify in the confirmation email. They were able to process a refund for me while in the live chat.

    KingAKP_XBLK 1 Reply Last reply
    0
  • KingAKP_XBLK Offline
    KingAKP_XBLK Offline
    KingAKP_XBL
    replied to Guest on last edited by
    #11

    @susmasterflex said in Didn’t receive stubs from ps app purchase:

    @kylxx-i_psn said in Didn’t receive stubs from ps app purchase:

    Bought 100 dollars of stubs on ps app and didn’t get content but it sure took my money.

    I just got done with live chat support as I was in the same situation. My issue was I apparently bought stubs for the PS5 version of the game when I play on the PS4 version. I was not aware there were different packages for each version so that is something to be on the lookout for. There is also no way to tell if you bought them for PS4 or PS5 as far as I can tell because it does not specify in the confirmation email. They were able to process a refund for me while in the live chat.

    Lmao Sony is a joke

    KingAKP_XBLK 1 Reply Last reply
    0
  • KingAKP_XBLK Offline
    KingAKP_XBLK Offline
    KingAKP_XBL
    replied to Guest on last edited by
    #12

    @kingakp_xbl said in Didn’t receive stubs from ps app purchase:

    @susmasterflex said in Didn’t receive stubs from ps app purchase:

    @kylxx-i_psn said in Didn’t receive stubs from ps app purchase:

    Bought 100 dollars of stubs on ps app and didn’t get content but it sure took my money.

    I just got done with live chat support as I was in the same situation. My issue was I apparently bought stubs for the PS5 version of the game when I play on the PS4 version. I was not aware there were different packages for each version so that is something to be on the lookout for. There is also no way to tell if you bought them for PS4 or PS5 as far as I can tell because it does not specify in the confirmation email. They were able to process a refund for me while in the live chat.

    Lmao Sony is a joke

    And before anyone thinks I'm an Xbox fanboy, I own and play both consoles. Its just true. Sony is kinda a joke

    1 Reply Last reply
    0
  • TXC_TOXIC28_PSNT Offline
    TXC_TOXIC28_PSNT Offline
    TXC_TOXIC28_PSN
    wrote on last edited by
    #13

    I’m dealing with it too. Bought stubs on ps app yesterday. Got on game today and nothing!

    1 Reply Last reply
    0
  • PhView6900_PSNP Offline
    PhView6900_PSNP Offline
    PhView6900_PSN
    replied to Guest on last edited by
    #14

    @the_dragon1912 said in Didn’t receive stubs from ps app purchase:

    Did you redeem them in game?

    How ?

    1 Reply Last reply
    0
  • RikStarr1970_XBLR Offline
    RikStarr1970_XBLR Offline
    RikStarr1970_XBL
    wrote on last edited by
    #15

    I didn’t receive my free redeemed summer packs. The show won’t redeem them

    1 Reply Last reply
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