SDS response
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Atleast tell us you are trying to fix it instead of hiding
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Their already working on next years game. Their done with 21 BS.
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I’m sure they’ll give a generic response they have saved on a Word document for the intern to copy and paste on Twitter and Facebook.
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Like I said they got paid
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@dscott3984_psn said in SDS response:
This is my biggest issue with all of this. SDS doesn’t need to show up on the forums if they aren’t going to answer the question 99% of us have.
They havent came out and said anything
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I just don't understand why they even have these forums if they're not going to communicate with their player base. As horrifying as Red Projeckt's Cyberpunk launch was, they did immediately own up to the multiple issues and didn't blame anyone else. Their president was cutting videos apologizing for the gameplay issues and they offered a roadmap for fixes and kept people aware of what was going on. SDS has thanked us for our "patience" every day but not given one explanation why the servers can't handle the 5:30 PDT load or what they're doing to address it. I can't believe the video game press hasn't called SDS out like it did RP, this is a hot mess that is so much worse than any of their previous launches, and the worst experience I've ever had with a new game. @Adam_SDS_PSN, @Victor_SDS_PSN or @Collin_SDS_PSN and every other community relations staffer SDS have should be giving daily updates on the server situation and SDS needs to be held accountable.
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Is there a way to reconnect after the server drops or do I have to wait until tomorrow?
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@joethedairyguy said in SDS response:
They havent came out and said anything
That is the frustrating part. They have shown up on the forums and will answer a question that is minor (like a UI visual bug) but will not address the issue that floods the forums with new posts daily.
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@theronjvr_psn said in SDS response:
I just don't understand why they even have these forums if they're not going to communicate with their player base. As horrifying as Red Projeckt's Cyberpunk launch was, they did immediately own up to the multiple issues and didn't blame anyone else. Their president was cutting videos apologizing for the gameplay issues and they offered a roadmap for fixes and kept people aware of what was going on. SDS has thanked us for our "patience" every day but not given one explanation why the servers can't handle the 5:30 PDT load or what they're doing to address it. I can't believe the video game press hasn't called SDS out like it did RP, this is a hot mess that is so much worse than any of their previous launches, and the worst experience I've ever had with a new game. @Adam_SDS_PSN, @Victor_SDS_PSN or @Collin_SDS_PSN and every other community relations staffer SDS have should be giving daily updates on the server situation and SDS needs to be held accountable.
Exactly my point earlier.... all companies (good or bad) screw up at some point... the responsible companies own up to mistakes, take actions, and communicate openly (in your example, CDPR owned the atrocious launch, approved and provided refunds, made numerous patches in a short span to address issues, and was in essentially hourly communication around the clock with the consumers).
SDS should be ashamed of how they’re handling this. Full speed ahead to 2nd Inning, nothing to see here!
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I remember all the people that argued how awesome it would be when the game went multi-platform, because they’d have so much additional revenue to pour into the game...
Still waiting on that. -
@rymflaherty_psn said in SDS response:
I remember all the people that argued how awesome it would be when the game went multi-platform, because they’d have so much additional revenue to pour into the game...
Still waiting on that.The have the additional revenue. It’s just not getting put back into the product to make it functional.
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I'm curious what type of communication people expect?
Do you want them to come out and say
"Yeah, our servers are awful. We are trying every night to resolve the issues to the best of our ability but at this time we have no estimate on when they will be 100% working".
Will that make you feel better? Will it just upset you more? They can't give you answers they don't even know yet and they are not going to go into technical details about the servers. They are not going to discuss compensation or remedies until the problems are resolved.
And this is not me defending them or excusing the inexcusable down times. It is honestly me being curious as to what type of communication would satisfy you?
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Sds wants money nothing else. They don't care
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@dolenz_psn said in SDS response:
I'm curious what type of communication people expect?
Do you want them to come out and say
"Yeah, our servers are awful. We are trying every night to resolve the issues to the best of our ability but at this time we have no estimate on when they will be 100% working".
Will that make you feel better? Will it just upset you more? They can't give you answers they don't even know yet and they are not going to go into technical details about the servers. They are not going to discuss compensation or remedies until the problems are resolved.
And this is not me defending them or excusing the inexcusable down times. It is honestly me being curious as to what type of communication would satisfy you?
not sure what games you play but a lot of game studios will put out statements on what exactly the issues are and how they plan to fix them. Now most studios dont go really in depth with tech stuff but major game studios are way more transparent than this. We are just so used to SDS and EA's way of doing things that we think its normal. Also if you need examples, look up valorant or rainbow six siege on twitter and you'll see the devs speak pretty openly about their game.
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Not to be an oink doink, but OP, what other products does SDS have to offer that you won't buy? 🤪
Only thing I can think of is (S)o many (D)ang (S)hortstops rated 99 again this year
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@theronjvr_psn said in SDS response:
I just don't understand why they even have these forums if they're not going to communicate with their player base. As horrifying as Red Projeckt's Cyberpunk launch was, they did immediately own up to the multiple issues and didn't blame anyone else. Their president was cutting videos apologizing for the gameplay issues and they offered a roadmap for fixes and kept people aware of what was going on. SDS has thanked us for our "patience" every day but not given one explanation why the servers can't handle the 5:30 PDT load or what they're doing to address it. I can't believe the video game press hasn't called SDS out like it did RP, this is a hot mess that is so much worse than any of their previous launches, and the worst experience I've ever had with a new game. @Adam_SDS_PSN, @Victor_SDS_PSN or @Collin_SDS_PSN and every other community relations staffer SDS have should be giving daily updates on the server situation and SDS needs to be held accountable.
The only people that can ultimately hold any business accountable for its service or product is the consumer. Sadly, many will rage and scream all season and then be right back in line to purchase the next serving of mlb.
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@dolenz_psn said in SDS response:
I'm curious what type of communication people expect?
Do you want them to come out and say
"Yeah, our servers are awful. We are trying every night to resolve the issues to the best of our ability but at this time we have no estimate on when they will be 100% working".
Will that make you feel better? Will it just upset you more? They can't give you answers they don't even know yet and they are not going to go into technical details about the servers. They are not going to discuss compensation or remedies until the problems are resolved.
And this is not me defending them or excusing the inexcusable down times. It is honestly me being curious as to what type of communication would satisfy you?
Shill.
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@zooropa_returns said in SDS response:
@theronjvr_psn said in SDS response:
I just don't understand why they even have these forums if they're not going to communicate with their player base. As horrifying as Red Projeckt's Cyberpunk launch was, they did immediately own up to the multiple issues and didn't blame anyone else. Their president was cutting videos apologizing for the gameplay issues and they offered a roadmap for fixes and kept people aware of what was going on. SDS has thanked us for our "patience" every day but not given one explanation why the servers can't handle the 5:30 PDT load or what they're doing to address it. I can't believe the video game press hasn't called SDS out like it did RP, this is a hot mess that is so much worse than any of their previous launches, and the worst experience I've ever had with a new game. @Adam_SDS_PSN, @Victor_SDS_PSN or @Collin_SDS_PSN and every other community relations staffer SDS have should be giving daily updates on the server situation and SDS needs to be held accountable.
The only people that can ultimately hold any business accountable for its service or product is the consumer. Sadly, many will rage and scream all season and then be right back in line to purchase the next serving of mlb.
It’s unfortunately because there is no other option for a baseball game.
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@dscott3984_psn said in SDS response:
@rymflaherty_psn said in SDS response:
I remember all the people that argued how awesome it would be when the game went multi-platform, because they’d have so much additional revenue to pour into the game...
Still waiting on that.The have the additional revenue. It’s just not getting put back into the product to make it functional.
Pretty sure that's not how it works. I would imagine the sales and revenue from this year will be used in budget for next year. Quaterly reports to track but i don't think they dump sales money immediately into it. At least no corporation i worked for ever did it that anyway.
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@locutusofburg said in SDS response:
@zooropa_returns said in SDS response:
@theronjvr_psn said in SDS response:
I just don't understand why they even have these forums if they're not going to communicate with their player base. As horrifying as Red Projeckt's Cyberpunk launch was, they did immediately own up to the multiple issues and didn't blame anyone else. Their president was cutting videos apologizing for the gameplay issues and they offered a roadmap for fixes and kept people aware of what was going on. SDS has thanked us for our "patience" every day but not given one explanation why the servers can't handle the 5:30 PDT load or what they're doing to address it. I can't believe the video game press hasn't called SDS out like it did RP, this is a hot mess that is so much worse than any of their previous launches, and the worst experience I've ever had with a new game. @Adam_SDS_PSN, @Victor_SDS_PSN or @Collin_SDS_PSN and every other community relations staffer SDS have should be giving daily updates on the server situation and SDS needs to be held accountable.
The only people that can ultimately hold any business accountable for its service or product is the consumer. Sadly, many will rage and scream all season and then be right back in line to purchase the next serving of mlb.
It’s unfortunately because there is no other option for a baseball game.
A poorly running game is not much better than no game at all. My point was that as far as holding a business accountable for their service or product or anything else is up to the consumer. If one continues to support a business over and over and is continually disappointed at some point you have to look at yourself. The biggest incentive for a business to improve and or innovate is profit. If those that are unhappy could take a year or two off and there were enough of them that profitability took a sizable hit, well things would improve.
Begging for competition from ea is not rational either. The numbers for potential profit aren't there for these companies to invest in a competitor to the show....so in essence if the buyers want change, stop buying the product. State why you are leaving politely and that in the future you will return when improvement has been made....not when marketing says it has been made but when consumers say it has been made.
