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PSA: Don't Link both PS and XBOX Accounts!

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  • feegore_MLBTSF Offline
    feegore_MLBTSF Offline
    feegore_MLBTS
    replied to Guest on last edited by
    #134

    @cleavahcleav_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:

    @feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    I wish I saw this before I linked everything. Lost everything. Should I tried to unlink now? I submitted a ticket.

    Did they respond to your ticket I’m still waiting it won’t let me unlink my accounts

    I’ve been waiting on any form of response on my ticket since early Tuesday morning. So, depending on when you submitted, it could be a while sadly.

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  • P Offline
    P Offline
    pinks79_MLBTS
    wrote on last edited by pinks79_MLBTS
    #135

    Hello all - I got a response to my ticket today. I responded that none of the steps they want me to try work and I shared the link to this thread in attempt to help. I asked if they could manually unlink my Xbox account on their end as that might fix the problem. What I can say is that I played some RTTS today on PS5 and that progress carried over to my Xbox (stubs and everything). I hope I didn't remove the opportunity for this to be fully fixed though. I don't care about 3000 stubs or any RTTS progress really. Want DD back for dailies and sweet, sweet cards. This all happened right after I juiced up Giambi to Platinum too 😞

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  • sobay310_MLBTSS Offline
    sobay310_MLBTSS Offline
    sobay310_MLBTS
    wrote on last edited by
    #136

    My progress is carrying over from PSN to XBOX as well but only after everything has been wiped out. I have 3 stubs and a fricken 63 rated pitcher in my collection.

    FIX THIS ALREADY SDS! Or tell us it can't be fixed and refund our money!!

    1 Reply Last reply
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  • P Offline
    P Offline
    pinks79_MLBTS
    wrote on last edited by
    #137

    I would take a "reset" back to April 16th but I hope since I see my progress on my show account inventory that there is some way to reinstate that and overwrite anything after. That's why I'm waiting to play DD. Sucks to miss the dailies, etc though.

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  • HollywoodJT_PSNH Offline
    HollywoodJT_PSNH Offline
    HollywoodJT_PSN
    wrote on last edited by
    #138

    how can i unlink xbox off MLb the show ?

    1 Reply Last reply
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  • TTUOpieX_XBLT Offline
    TTUOpieX_XBLT Offline
    TTUOpieX_XBL
    wrote on last edited by
    #139

    Look towards the bottom here for Unlink instructions. https://theshow.com/faq/

    I had better luck with the Website instructions than the In-game instructions, but that was a week ago so might be a bit easier now

    1 Reply Last reply
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  • G Offline
    G Offline
    GangaLlama_PSN
    replied to Guest on last edited by
    #140

    @sobay310_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    Spent even more time this morning going through the PlayStation support chat. This is what I was told:

    "After doing a further research I noticed that MLB the Show already confirm there has been some users experiencing this type of issues; however they are already working on a fix to have this sorted out as soon as possible."

    They also declined my request for a refund. Basically every incentive we had for pre-ordering the game has been wasted. Not everyone wants their money back, and if SDS would just respond with an update say "Sorry, we're working on it, we screwed up" then I wouldn't either. You know the service is bad when I'm googling how to start one of those stupid petitions or the costs associated with a class action lawsuit. Seriously, SDS, put us out of our misery already.

    I’ll gladly sign that .. I was considering a class action lawsuit due to the money they essentially stole from us

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  • Warpedzilla_PSNW Offline
    Warpedzilla_PSNW Offline
    Warpedzilla_PSN
    wrote on last edited by
    #141

    I can't even link to the mlb the show account. I tried using just username and username as email and it just says error. I can even see what my saved password is for the show but it just keeps coming up as error.

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  • Warpedzilla_PSNW Offline
    Warpedzilla_PSNW Offline
    Warpedzilla_PSN
    wrote on last edited by
    #142

    I'm already logged in while trying to link to mlb the show. So why would I have to log in again to link? And all my info is saved when I normally visit here so why do I have to re-enter the info? And I know my info so why do I keep getting an error message when trying to link?

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  • gdowski73_MLBTSG Offline
    gdowski73_MLBTSG Offline
    gdowski73_MLBTS
    wrote on last edited by
    #143

    So now I lost my Jackie Robinson digital collectors edition stuff, stubs, diamond dynasty team, cards, equipment, progress times and now STUBS for the 3rd time!! I logged on a few minutes ago to 0 Stubs again. I think I am nearing 100k lost Stubs.

    JLaFontNYC_XBLJ 1 Reply Last reply
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  • JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBL
    replied to Guest on last edited by
    #144

    @gdowski73-gmail-com_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:

    So now I lost my Jackie Robinson digital collectors edition stuff, stubs, diamond dynasty team, cards, equipment, progress times and now STUBS for the 3rd time!! I logged on a few minutes ago to 0 Stubs again. I think I am nearing 100k lost Stubs.

    Was it just at random? Or did something trigger that. I lost it once and have yet to see the content/voucher for preorder stuff ever again.

    1 Reply Last reply
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  • P Offline
    P Offline
    pinks79_MLBTS
    wrote on last edited by
    #145

    Wish me luck...

    • I removed my permissions for MLB The Show from my Microsoft account
    • Web site was still the same after - Xbox showed connected when I logged into PSN (even though I can't login w/ Xbox acct.)
    • PS5 game still did not show inventory that shows on my SHOW web account (the stuff I want) - RTTS can use the equipment earned in DD that shows in my Show inventory but not my earned cards or my saved team in DD
    • I'm uninstalling and reinstalling PS5 now to see if that will do anything and hope I didn't screw anything up worse
    • For those curious - I found the Xbox cloud experience worse than using PS remote play for lag on pitching and swing timing - MS has a long way to go in the cloud space to even touch Stadia quality / latency levels
    1 Reply Last reply
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  • mottasmotor_MLBTSM Offline
    mottasmotor_MLBTSM Offline
    mottasmotor_MLBTS
    wrote on last edited by
    #146

    @GangaLlama_PSN had a post on another thread it worked for me using a secondary account

    1 Reply Last reply
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  • P Offline
    P Offline
    pinks79_MLBTS
    wrote on last edited by
    #147

    @GangaLlama_PSN @mottasmotor_MLBTS THANK YOU!
    I didn't think of this for some reason - it worked for me and I have my stuff back.
    For others ... this should work IF...

    • You can see your previously made progress on your Show Web account, but do not show PSN or Xbox linked
    • Create (or use) a secondary PSN account (console sharing, etc. on)
    • Open the Show on the secondary account
    • Link to your Show Web account
    • Progress is back

    Obviously this isn't great for online players - I'm a single player DD guy, so it's fine for me.
    I am not risking Xbox linking as like I said before - the cloud experience is no better than PS remote play in my exp.

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  • G Offline
    G Offline
    GangaLlama_PSN
    wrote on last edited by
    #148

    i dont see any of my original progress anywhere. in any account

    1 Reply Last reply
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  • G Offline
    G Offline
    GangaLlama_PSN
    wrote on last edited by
    #149

    i created an nonsensical post about a class action law suit.. hopefully itll get their attention and give us some hope

    jlafont1_PSNJ 1 Reply Last reply
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  • jlafont1_PSNJ Offline
    jlafont1_PSNJ Offline
    jlafont1_PSN
    replied to Guest on last edited by jlafont1_PSN
    #150

    @gangallama_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    i created an nonsensical post about a class action law suit.. hopefully itll get their attention and give us some hope

    I mean I hear you dude. The guys replying probably have not been effected to the same extent and so it’s easy to belittle that post. But honestly it is ridiculous. I think even the assurance that we will have everything returned is better than saying nothing (or saying somethings coming soon). We want to feel like we’re getting our value for what was spent.

    Maybe the lawsuit is a little extreme, but I get the sentiment.

    1 Reply Last reply
    1
  • M Offline
    M Offline
    marq_roq_PSN
    wrote on last edited by
    #151

    I’m so frustrated at this point. A week lost. I can see my old save info on my web account but cant link to it because my ps and xbox accounts are linked. Tech support is absolute [censored]. Answers that my 5 yr old could deliver. Deafening silence from the company. If anyone starts a class action lawsuit, I want in.

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  • SOBAY310_PSNS Offline
    SOBAY310_PSNS Offline
    SOBAY310_PSN
    wrote on last edited by
    #152

    Thank you for fixing the issue, SDS.

    feegore_PSNF 1 Reply Last reply
    0
  • feegore_PSNF Offline
    feegore_PSNF Offline
    feegore_PSN
    replied to Guest on last edited by
    #153

    @sobay310_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    Thank you for fixing the issue, SDS.

    Is it fixed?! I no longer see a “The Show’ account to login to check

    1 Reply Last reply
    0

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