Linked account on The Show website; lost game progress
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@kyllin_mlbts said in Linked account on The Show website; lost game progress:
Well if it isn’t fixed by now, I would think we can forget about the weekend.
Seems that way. -
Man this is messed up, money spent and no answer on the outcome of this is just insane.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Did you choose to progress with an MLB The Show account?
If you unlink, your progress will return.I’ve tried unlinking. It just logs me out. Also it seems now I’ve purchased 100 packs on the account that treated me like a new user. All my preorder content and Jackie Robinson edition content is locked on the MLBTS profile it seems. And all my new content I just purchased is on the PSN profile for the game. What can be done to fix this? Can they be combined
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
Hi Victor,
Can you provide a status update for this crowd? I think our biggest question is will our content (preorder content, and progress) will/can be restored?
This is a product we paid money for and we just want to make sure we receive what we paid or receive a refund.
I understand a lot is happening, however this matter deserves SDS attention since it’s such a large group that’s been impacted by this glitch.
- J
PSN: Jlafont1
Xbox Gamertag: JLafontNYC -
Can't unlink my account either. Getting the boot loop for unlinking. Lost all my progress. This game just wasted my time and money. Please fix this.
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same thing just happened to me. hoping to have a solution to this.
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I don't use Twitter much, and don't have any followers, but if you guys want to use this Tweet to get the ball rolling. Maybe retweet it, tag some websites that you think might pick up on it:
https://twitter.com/TheRealSOBAY310/status/1385791495181979652?s=20
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@sobay310_mlbts said in Linked account on The Show website; lost game progress:
I don't use Twitter much, and don't have any followers, but if you guys want to use this Tweet to get the ball rolling. Maybe retweet it, tag some websites that you think might pick up on it:
https://twitter.com/TheRealSOBAY310/status/1385791495181979652?s=20
Dude, don't leave. If SDS is still reading this thread, you are losing your best, most loyal customer base. Tell us something.
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Just a reminder to SDS. When I went to link my xbox on the main release time to my PS5 version that I was playing since the Friday before, it said it failed. I didn't care at the time. Then when I started my PS5 back up, everything was gone. What I'm getting at is that I don't believe anybody here did anything wrong. It's all on you guys. We paid upwards of $100 for stuff and it's been snatched away by no fault of our own. Just give it back. If you have to hand out codes or whatever, do it. I want to get going again.
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Smh,,, This is worst then cyberpunk. atleast they gave us our money back
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Hi again, folks.
The team is still working to resolve the issue. I know this is frustrating and not the message you're hoping to see tonight, but we will continue to work until we get it resolved.
Thank you again for your reports and your patience.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hi again, folks.
The team is still working to resolve the issue. I know this is frustrating and not the message you're hoping to see tonight, but we will continue to work until we get it resolved.
Thank you again for your reports and your patience.
Hi I know you’re working hard to resolve to website linking issue. My question is since I’ve spent money on the psn profile but all of my preorder and Jackie Robinson edition content is attached the the MLBTS profile will they be merged or will I lose something once this issue is fixed
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Problem is, I've sunk numerous hours into this since Friday (much to the dismay of my family), grinded stubs on the market, acquired the cards I want, nearly completed the event, etc...all for naught. At this point, I'd just like a refund and I'll sit it out till next year. I'm over it.
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I got a response to my ticket over night . They said to unlink my account ..... it’s so frustrating seems like my issue / ticket wasn’t even read . I hope they know the issue is we can’t UNLINK!!
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@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
I got a response to my ticket over night . They said to unlink my account ..... it’s so frustrating seems like my issue / ticket wasn’t even read . I hope they know the issue is we can’t UNLINK!!
Mine told me to contact Sony support, LOL. Looks like a zoom meeting is in order at SDS.
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Has anyone tried to have a friend with the same type console log in as you on theirs and unlink from their game ?
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I hope they don't have to patch the game side of things to enable unlinking and resolve this. That would take days and days just to get the patch through the approval process at sony and microsoft.
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my account is gone to but when i log into my mlbts account my stuff is their and my psn is linked but my psn account has nothing anymore
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hi again, folks.
The team is still working to resolve the issue. I know this is frustrating and not the message you're hoping to see tonight, but we will continue to work until we get it resolved.
Thank you again for your reports and your patience.
Is there any way you guys can just give us back all the inventory and stubs we had? It’s not the best solution but I think it would make the majority of us happy and willing to start again. How long are we to wait? Months?
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hi again, folks.
The team is still working to resolve the issue. I know this is frustrating and not the message you're hoping to see tonight, but we will continue to work until we get it resolved.
Thank you again for your reports and your patience.
I feel like this is an issue with your website and not so much the platforms.. I unlinked the system that made me start all over through the game and it still says unlinked in game.. but your website still says linked and there’s no way to unlink on the site. It says both PS and Xbox are connected and tells me I’ll lose all progress if I sign in to my MLB account... but after I sign out and then sign in to the MLB account, xbox and ps aren’t connected and there’s zero progress whatsoever... I don’t understand how this can happen on such a highly anticipated feature.... Sony won’t give me a refund so I’m hoping SDS will step up and give our money back. I preordered the 100 dollar version and bought 100 in stubs with zero sign of that progress anywhere on the systems or the website.
