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PSA: Don't Link both PS and XBOX Accounts!

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  • dewrock_PSND Offline
    dewrock_PSND Offline
    dewrock_PSN
    replied to Guest on last edited by
    #29

    @pennstatefencer said in PSA: Don't Link both PS and XBOX Accounts!:

    @the_dragon1912 said in PSA: Don't Link both PS and XBOX Accounts!:

    If you unlink the account you get your progress. What they should be more clear about is that Whalen you link accounts, you more or less make a new account, and that's why the progress is wiped

    I think it has to do with the order in which you do things, right? I could be wrong, but I think if you create an MLB The Show account and then link a console account, The Show account is dominant and shows no progress. If you create an MLB The Show account, then log out and log back into your console account and link The Show account from there, then the console account is dominant and your progress remains. I think that's what I did when setting up mine and it all worked out fine. I have not tried linking my Xbox account yet though. I think I'll wait until the servers aren't actively on fire.

    This.

    It works but the problem was that while their instructions are clear, they weren’t clear about what to locate the instructions.

    1 Reply Last reply
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  • dewrock_PSND Offline
    dewrock_PSND Offline
    dewrock_PSN
    replied to Guest on last edited by
    #30

    @feegore_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:

    @feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    I wish I saw this before I linked everything. Lost everything. Should I tried to unlink now? I submitted a ticket.

    Note, the site will not let me unlink the accounts. When I click ‘unlink’, it prompts me to confirm acknowledging that it could give me a loss, logs me out, and the accounts are still linked. What a hot mess. Lost everything.

    You’re logged into your show account. Log out and login to your console account.

    feegore_PSNF 1 Reply Last reply
    0
  • feegore_PSNF Offline
    feegore_PSNF Offline
    feegore_PSN
    replied to Guest on last edited by
    #31

    @dewrock_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    @feegore_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:

    @feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    I wish I saw this before I linked everything. Lost everything. Should I tried to unlink now? I submitted a ticket.

    Note, the site will not let me unlink the accounts. When I click ‘unlink’, it prompts me to confirm acknowledging that it could give me a loss, logs me out, and the accounts are still linked. What a hot mess. Lost everything.

    You’re logged into your show account. Log out and login to your console account.

    I’ve tried logging into both console accounts. When it asks me which progress I want to use, it prompts me with an error. I only see unlink in The Show account and when I try to unlink, it just logs me out. Trust me, I’ve tried on console too. Nothing has worked :-/. Thanks for the help though

    dewrock_PSND 1 Reply Last reply
    0
  • dewrock_PSND Offline
    dewrock_PSND Offline
    dewrock_PSN
    replied to Guest on last edited by
    #32

    @feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    @dewrock_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    @feegore_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:

    @feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:

    I wish I saw this before I linked everything. Lost everything. Should I tried to unlink now? I submitted a ticket.

    Note, the site will not let me unlink the accounts. When I click ‘unlink’, it prompts me to confirm acknowledging that it could give me a loss, logs me out, and the accounts are still linked. What a hot mess. Lost everything.

    You’re logged into your show account. Log out and login to your console account.

    I’ve tried logging into both console accounts. When it asks me which progress I want to use, it prompts me with an error. I only see unlink in The Show account and when I try to unlink, it just logs me out. Trust me, I’ve tried on console too. Nothing has worked :-/. Thanks for the help though

    That’s weird. Sorry

    1 Reply Last reply
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  • K Offline
    K Offline
    Kyllin_XBL
    wrote on last edited by
    #33

    When I login to the show account and click unlink under the xbox or PS button, it just boots me back to the login screen again. If I then log in to the xbox or ps account they both still say connected but off to the left it says this account is not yet linked to an MLB the show account. How much more screwed up can this get, and not a peep from the studio. They had no problem taking my $100 though. Nice.

    1 Reply Last reply
    0
  • R Offline
    R Offline
    RuttedTag322_XBL
    wrote on last edited by
    #34

    So that's what happened to all my stubs....that's swell

    1 Reply Last reply
    0
  • DFW_Texan_PSND Offline
    DFW_Texan_PSND Offline
    DFW_Texan_PSN
    wrote on last edited by
    #35

    Same Problem here...

    1 Reply Last reply
    0
  • F Offline
    F Offline
    fatbysl_MLBTS
    wrote on last edited by
    #36

    Is this fixed yet?

    1 Reply Last reply
    0
  • DarthCodious_MLBTSD Offline
    DarthCodious_MLBTSD Offline
    DarthCodious_MLBTS
    wrote on last edited by
    #37

    Nope, not fixed. Have tried everything, and nothing works. Not a peep from the studio is what is making this all worse, like how long do I have to go without all of my stuff?

    1 Reply Last reply
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  • C Offline
    C Offline
    chitownmob_MLBTS
    wrote on last edited by
    #38

    This is horrible I paid 100 dollars for a preorder Jackie Robinson edition and game has been nothing but a disappointment starting with rtts not tracking progress then me losing all my stubs and preorder packs when I tried to link my account and still no word from sds but they have my money tho smh

    1 Reply Last reply
    1
  • T Offline
    T Offline
    T2mutch_MLBTS
    wrote on last edited by
    #39

    I was successful in getting my ps5 progress carried over to xbox. Started on ps5 on Friday, logged into theshow.com with my ps5 credentials. Created a new account on website, carried over progress from Playstation, not the website. So ps5 and website were now linked. Today opened game on xbox, got the 6 digit code from profile, and entered that on website to link xbox, selecting web account/ps5 as progress carryover. Now full team and stubbs are present on both systems. Hope this helps someone.

    1 Reply Last reply
    1
  • Kyllin_MLBTSK Offline
    Kyllin_MLBTSK Offline
    Kyllin_MLBTS
    wrote on last edited by
    #40

    How can I carry over my progress from the website, back to my PS5? My PS5 appears to be linked to my xbox which was just the free gamepass version. My ps5 had all my preorders and progress. If i log into my website account, I see all my stuff. How the heck do I get that back to my PS5? I'm stuck in the unlink/connected loop. There is no unlink option on the PS5 or Xbox, just link.

    feegore_PSNF 1 Reply Last reply
    4
  • feegore_PSNF Offline
    feegore_PSNF Offline
    feegore_PSN
    replied to Guest on last edited by
    #41

    @kyllin_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:

    How can I carry over my progress from the website, back to my PS5? My PS5 appears to be linked to my xbox which was just the free gamepass version. My ps5 had all my preorders and progress. If i log into my website account, I see all my stuff. How the heck do I get that back to my PS5? I'm stuck in the unlink/connected loop. There is no unlink option on the PS5 or Xbox, just link.

    I’m curious as well. I can’t unlink, stuck in the loop.

    1 Reply Last reply
    1
  • C Offline
    C Offline
    chitownmob_MLBTS
    wrote on last edited by
    #42

    @kyllin_MLBTS thats the same situation Im in I can’t unlink

    1 Reply Last reply
    0
  • Drgnmstr_MLBTSD Offline
    Drgnmstr_MLBTSD Offline
    Drgnmstr_MLBTS
    wrote on last edited by
    #43

    For what it is worth I am also having the same can't unlink an account issue.

    1 Reply Last reply
    0
  • A Offline
    A Offline
    Aaroncbl_XBL
    wrote on last edited by
    #44

    I am having the same exact problem as Kyllin - can someone please help

    1 Reply Last reply
    0
  • sobay310_MLBTSS Offline
    sobay310_MLBTSS Offline
    sobay310_MLBTS
    wrote on last edited by
    #45

    Posts don't get replied to, tweets don't get acknowledged, the submit a ticket feature falls upon deaf ears...seriously, what the hell???

    1 Reply Last reply
    1
  • EdoAlvarez_MLBTSE Offline
    EdoAlvarez_MLBTSE Offline
    EdoAlvarez_MLBTS
    wrote on last edited by
    #46

    Same thing, lost everything a couple of hours ago. Many many hours of grinding since friday. Bought the deluxe edition on PS. At least my inventory and stubs are still on theshow.com account. Hope SDS acknowledges/fixes this soon.
    You guys know if this happens to EVERYBODY that tries to link or just random?

    SOBAY310_PSNS 1 Reply Last reply
    0
  • SOBAY310_PSNS Offline
    SOBAY310_PSNS Offline
    SOBAY310_PSN
    replied to Guest on last edited by
    #47

    @edoalvarez_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:

    Same thing, lost everything a couple of hours ago. Many many hours of grinding since friday. Bought the deluxe edition on PS. At least my inventory and stubs are still on theshow.com account. Hope SDS acknowledges/fixes this soon.
    You guys know if this happens to EVERYBODY that tries to link or just random?

    They tucked away the sequence of how to properly link your accounts in the FAQ of one of the pages I can't find. Even then it doesn't make complete sense. I think to fix it we just need to unlink and follow the sequence, but we're all stuck in that loop where we click unlink and then get sent to a login page which brings us back to where we were.

    Based on what I've seen here, on reddit and on twitter, it's a pretty good chunk of people dealing with this same [censored].

    1 Reply Last reply
    1
  • X Offline
    X Offline
    xLord Shogun78x_XBL
    wrote on last edited by
    #48

    I am having the same issue as all above.

    On my PS, I bought the $100USD version, had no issues even linking to The Show site. Added XB today via Game Pass, it wiped all my PS stuff. I don't see the "Unlink" on PS, only "Link" through profile. When I try to unlink through the Show site, it logs me out and when I log in, it still has both linked. I have tried closing browsers, linking what turned out to be two sets of saves (WTF!) and it says it cannot link because they are the same.

    SOBAY310_PSNS 1 Reply Last reply
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