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Where is the PS5 download code?!

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  • TwistedHunter_PSNT Offline
    TwistedHunter_PSNT Offline
    TwistedHunter_PSN
    wrote on last edited by
    #19

    I'm on the same boat. I entered the code on the PS5's PSN store, got the confirmation for the digital content but nothing for the actual PS5 game. I checked my game library and no MLB 21 shows on there. I'm just going to stare at my hat while i calm myself down.

    1 Reply Last reply
    1
  • TwistedHunter_PSNT Offline
    TwistedHunter_PSNT Offline
    TwistedHunter_PSN
    wrote on last edited by
    #20

    Ok, so i inserted the PS4 disc into my PS5 and the PS5 upgrade came up. This was misleading since this is what i wanted to avoid. The game is cross-progression, and i wanted to play the digital version at home on the PS5 and the disc version on the PS4 when away from home. But now i have to take the disc wherever i want to play it. If they had been 100% clear on this, i would have bought the same edition digitally and avoided all this confusion. It took me 10 minutes of googling this issue to narrow it down to what the problem was.

    T 1 Reply Last reply
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  • T Offline
    T Offline
    T2mutch_MLBTS
    replied to Guest on last edited by
    #21

    @twistedhunter said in Where is the PS5 download code?!:

    Ok, so i inserted the PS4 disc into my PS5 and the PS5 upgrade came up. This was misleading since this is what i wanted to avoid. The game is cross-progression, and i wanted to play the digital version at home on the PS5 and the disc version on the PS4 when away from home. But now i have to take the disc wherever i want to play it. If they had been 100% clear on this, i would have bought the same edition digitally and avoided all this confusion. It took me 10 minutes of googling this issue to narrow it down to what the problem was.

    Agree with you 100%. The sales description on this was very misleading, and now I have to deal with removing disc from my son's ps4 whenever I want to play on my PS5. The box even says "PS5 full game download". And where would the disclaimer be that this version does not support PS5 digital consoles?

    Red_Ted_is_back_PSNR 1 Reply Last reply
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  • EWalsh4_PSNE Offline
    EWalsh4_PSNE Offline
    EWalsh4_PSN
    wrote on last edited by
    #22

    My understanding is that the disc must be in the machine no matter what version you want to play. Once the disc is inserted on the PS5, go to the PlayStation store and search for MLB The Show 21. You should see a PS5 version that has two price tags, “Free” and “69.99.” Choose the free version and it should start downloading. At least that it worked for me.

    TheGreenHatter28_PSNT 1 Reply Last reply
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  • Red_Ted_is_back_PSNR Offline
    Red_Ted_is_back_PSNR Offline
    Red_Ted_is_back_PSN
    replied to Guest on last edited by
    #23

    @t2mutch_mlbts said in Where is the PS5 download code?!:

    @twistedhunter said in Where is the PS5 download code?!:

    Ok, so i inserted the PS4 disc into my PS5 and the PS5 upgrade came up. This was misleading since this is what i wanted to avoid. The game is cross-progression, and i wanted to play the digital version at home on the PS5 and the disc version on the PS4 when away from home. But now i have to take the disc wherever i want to play it. If they had been 100% clear on this, i would have bought the same edition digitally and avoided all this confusion. It took me 10 minutes of googling this issue to narrow it down to what the problem was.

    Agree with you 100%. The sales description on this was very misleading, and now I have to deal with removing disc from my son's ps4 whenever I want to play on my PS5. The box even says "PS5 full game download". And where would the disclaimer be that this version does not support PS5 digital consoles?

    Every PS4 to PS5 disc-based upgrade is like this (every PS3 to PS4 upgrade was also like this). It also says it in the game’s FAQ online. It may even say it on the back of the case. I bought digital so I can’t check.

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  • fredyellowone_PSNF Offline
    fredyellowone_PSNF Offline
    fredyellowone_PSN
    replied to Guest on last edited by
    #24

    @darksky623_psn said in Where is the PS5 download code?!:

    I chatted with the play station support and was told there is an issue with the codes for some people. Not all of the codes include the PS 5 version of the game. I had to send them pictures of the card and my purchase receipt. Was told they'll get back to me in 2 business days.

    That is my case.

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  • TheGreenHatter28_PSNT Offline
    TheGreenHatter28_PSNT Offline
    TheGreenHatter28_PSN
    wrote on last edited by
    #25

    I still have nothing coming up for me. I have entered the code, put the disc in the PS5 and still it wants me to pay for the PS5 edition in the store. The whole reason I got the Jackie Robinson edition was it would have the digital upgrade code. Should I take the disk out and put it back in to trigger it?

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  • TheGreenHatter28_PSNT Offline
    TheGreenHatter28_PSNT Offline
    TheGreenHatter28_PSN
    wrote on last edited by TheGreenHatter28_PSN
    #26

    All,

    Make sure you have the disc in and go to the tab at the top of the home screen for the game. Hit the options button and go down to the bottom of the menu where it says "choose version" and then select the PS5 version. It will put you into that version and you can hit the download button. That is what worked for me.

    It keeps downloading the Tech Test Beta and not the Full PS5 game. Does anyone know why it won't go to the full game?

    1 Reply Last reply
    1
  • TheGreenHatter28_PSNT Offline
    TheGreenHatter28_PSNT Offline
    TheGreenHatter28_PSN
    replied to Guest on last edited by
    #27

    @ewalsh4_psn said in Where is the PS5 download code?!:

    My understanding is that the disc must be in the machine no matter what version you want to play. Once the disc is inserted on the PS5, go to the PlayStation store and search for MLB The Show 21. You should see a PS5 version that has two price tags, “Free” and “69.99.” Choose the free version and it should start downloading. At least that it worked for me.

    It only shows me the games for purchase and doesn't show a free version. When did that show up for you, the first time putting the disc in?

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  • T Offline
    T Offline
    T2mutch_MLBTS
    wrote on last edited by
    #28

    Did your code properly redeem all the content? Check your purchase history, should show Jackie Robinson edition. I also tried to download tech test again, as my games did not show mlb 21. But after I put disc in, it then downloaded ps5 version. If I take disc out, I see the purchase price for ps5 version, but with disc in I get Launch option.

    DuceTreys_PSND 1 Reply Last reply
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  • DuceTreys_PSND Offline
    DuceTreys_PSND Offline
    DuceTreys_PSN
    replied to Guest on last edited by
    #29

    @t2mutch_mlbts said in Where is the PS5 download code?!:

    Did your code properly redeem all the content? Check your purchase history, should show Jackie Robinson edition. I also tried to download tech test again, as my games did not show mlb 21. But after I put disc in, it then downloaded ps5 version. If I take disc out, I see the purchase price for ps5 version, but with disc in I get Launch option.

    My disc is in, and all I see is an option for the PS5 tech test. No option for full PS5 game, and no free version in the PS Store.

    Can we fix this please? I’m nowhere close to the only one that can’t play the game on next gen like we paid for.

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  • DuceTreys_PSND Offline
    DuceTreys_PSND Offline
    DuceTreys_PSN
    wrote on last edited by
    #30

    @Collin_SDS_PSN @Victor_SDS_PSN Hey guys, could you jump in on this? Tons of people can’t access the PS5 version, any would love answers. My disc is in, I redeemed the code, options and game version only show an option for the tech test on PS5, and there is no free PS5 version to download in the PS Store. Thanks for any help you can provide, this was a huge bummer and what should have been an exciting Opening Day.

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