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Do you not get both a PS4 version as well as the PS5 version when you pre order?

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  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    wrote on last edited by
    #1

    Alright someone help me out. I thought if you pre ordered the digital deluxe edition you got the a code for to transfer over to the PS5 but you still get the ps4 version as well? I pre ordered it back in February and I went and looked and it says I only own the PS5 version. Does this mean I have to buy a ps4 version since I don't have a PS5?

    GrizzBear55_PSNG 1 Reply Last reply
    0
  • ItsFroggyBabyI Offline
    ItsFroggyBabyI Offline
    ItsFroggyBaby
    wrote on last edited by ItsFroggyBaby
    #2

    Only the Jackie edition and the deluxe edition not standard

    Edit: you should have both of you got the deluxe

    Swissy14_PSNS 1 Reply Last reply
    1
  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    wrote on last edited by
    #3

    Alright so I pre ordered the Digital deluxe edition off of the website through my phone. I got a confirmation email stating I purchased it. Now I go onto my ps4 and i can't make another digital deluxe edition purchase because it says I already have it. Yet I don't see it in my library. So before I make another purchase if the game I just wanted to make sure I was gonna get a ps4 version of the game as well

    1 Reply Last reply
    0
  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    replied to Guest on last edited by
    #4

    @itsfroggybaby said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    Only the Jackie edition and the deluxe edition not standard

    Edit: you should have both of you got the deluxe

    Alright that's what I thought so check it out. I pre ordered the Digital deluxe edition off of the website through my phone. I got a confirmation email stating I purchased it. Now I go onto my ps4 and i can't make another digital deluxe edition purchase because it says I already have it. Yet I don't see it in my library. So before I make another purchase if the game I just wanted to make sure I was gonna get a ps4 version of the game as well

    1 Reply Last reply
    0
  • GoHardGrandpaG Offline
    GoHardGrandpaG Offline
    GoHardGrandpa
    wrote on last edited by
    #5

    The pre load starts in 6 days. Wait til the pre load shows up and see if it’s there. I did the same version and I’ve seen mine show and not show up when I look in my library. It does this every year to me

    1 Reply Last reply
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  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    replied to Guest on last edited by GrizzBear55_PSN
    #6

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    Alright someone help me out. I thought if you pre ordered the digital deluxe edition you got the a code for to transfer over to the PS5 but you still get the ps4 version as well? I pre ordered it back in February and I went and looked and it says I only own the PS5 version. Does this mean I have to buy a ps4 version since I don't have a PS5?

    Ok i'm gonna try to help you again but i need a few questions answered ok?, so don't call me annoying again ok? 🙂

    Ok you bought digital deluxe got it, but then you said "it" told you that you had ps5 purchased but you don't own ps 5 right? What told you that you had ps5 version purchased? Email receipt? PS Store? And did this same source tell you that you had ps4 purchased as well or did you find out about ps4 from different source?

    And if i understand correctly nothing regarding MLB 21 is in your library correct?

    1 Reply Last reply
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  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    wrote on last edited by
    #7

    Correct nothing regarding MLB 21 is in my library. I went to the PS Store and it says I already purchased the game. The email doesn't say what version I bought but. All I see for the digital deluxe edition is the PS5 version no matter if I'm on the website or PS store.

    GrizzBear55_PSNG 1 Reply Last reply
    0
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    wrote on last edited by GrizzBear55_PSN
    #8

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    Alright someone help me out. I thought if you pre ordered the digital deluxe edition you got the a code for to transfer over to the PS5 but you still get the ps4 version as well? I pre ordered it back in February and I went and looked and it says I only own the PS5 version. Does this mean I have to buy a ps4 version since I don't have a PS5?

    Ok i'm gonna try to help you again but i need a few questions answered ok?, so don't call me annoying again ok? 🙂

    Ok you bought digital deluxe got it, but then you said "it" told you that you had ps5 purchased but you don't own ps 5 right? What told you that you had ps5 version purchased? Email receipt? PS Store? And did this same source tell you that you had ps4 purchased as well or did you find out about ps4 from different source?

    And if i understand correctly nothing regarding MLB 21 is in your library correct?

    If ps store says you have digital deluxe purchased but you don't see in library Follow these steps in order:

    Settings/Account Management/Activate as primary ps4/ Deactivate/click yes/ Restore License/ Restart System/go back to Settings/ Account Management/ Activate as primary ps4/ click confirm, and then check library see if MLB 21 Icon with countdown is in there. If not get a hold of Sony Customer support.

    Let me know? I hope this helps! 🙂

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    Correct nothing regarding MLB 21 is in my library. I went to the PS Store and it says I already purchased the game. The email doesn't say what version I bought but. All I see for the digital deluxe edition is the PS5 version no matter if I'm on the website or PS store.

    1 Reply Last reply
    0
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    replied to Guest on last edited by GrizzBear55_PSN
    #9

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    Correct nothing regarding MLB 21 is in my library. I went to the PS Store and it says I already purchased the game. The email doesn't say what version I bought but. All I see for the digital deluxe edition is the PS5 version no matter if I'm on the website or PS store.

    If that didn't work do one more thing. Go to ps store, go to search, type in MLB 21 Digital Deluxe then go to right and click on digital deluxe and tell me what you see?

    1 Reply Last reply
    0
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    wrote on last edited by GrizzBear55_PSN
    #10

    When you don't respond to a solution that someone provides it comes across as trolling. This is your 3rd thread in 2mos on this same subject. i have been very patient with you. Hope that's not the case.

    Swissy14_PSNS 1 Reply Last reply
    1
  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    replied to Guest on last edited by
    #11

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    When you don't respond to a solution that someone provides it comes across as trolling. This is your 3rd thread in 2mos on this same subject. i have been very patient with you. Hope that's not the case.

    Alright look man I took you advice and nothing is working so why you keep commenting? Obviously the advice you've given me has not work. So yes I'm gonna continue to post about it and ask questions to find a solution to my issue. I have done everything you have said. I already got in contact with sony and they replied but still there is no solution.

    GrizzBear55_PSNG Rabid55Wolverine_PSNR 2 Replies Last reply
    0
  • Mullz66_PSNM Offline
    Mullz66_PSNM Offline
    Mullz66_PSN
    wrote on last edited by Mullz66_PSN
    #12

    So like you, I am having the same problem. I ordered the game from the website and noticed in my PS4 library it is not showing up but when I got to my library on my phone app the game is there but like you mention it was PS5. I tried restoring licenses and activating the console as my primary per my discussion with Sony Support. If you brought digital deluxe no need to rebuy the game. Once it is available to download you will get an option to do so per my discussion with them. They confirmed that version will work on PS4 and PS5. I hope my experience helps you.

    Swissy14_PSNS 1 Reply Last reply
    1
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    replied to Guest on last edited by GrizzBear55_PSN
    #13

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    When you don't respond to a solution that someone provides it comes across as trolling. This is your 3rd thread in 2mos on this same subject. i have been very patient with you. Hope that's not the case.

    Alright look man I took you advice and nothing is working so why you keep commenting? Obviously the advice you've given me has not work. So yes I'm gonna continue to post about it and ask questions to find a solution to my issue. I have done everything you have said. I already got in contact with sony and they replied but still there is no solution.

    False! I had you run through that to see if you were trolling. Because that is the exact steps Sony Support wouldv'e done b4 refunding. Because i went through it.

    And next time someone tries to help you. Polite thing is respond to let them know if it worked or not so that person would know how to proceed to next step to help you more. But you are selfish and obviously didn't want help to begin with.

    @mullz66_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    So like you, I am having the same problem. I ordered the game from the website and noticed in my PS4 library it is not showing up but when I got to my library on my phone app the game is there but like you mention it was PS5. I tried restoring licenses and activating the console as my primary per my discussion with Sony Support. If you brought digital deluxe no need to rebuy the game. Once it is available to download you will get an option to do so per my discussion with them. They confirmed that version will work on PS4 and PS5. I hope my experience helps you.

    This guy posted and said Sony told him what i told you a month ago. Which is proof you didn't try any of it initially or problem wouldv'e been solved. So you burnt last bridge with me I will never help you again. You are unappreciative and rude to people who went out of thier way to help. No thanks and no response just pure selfishness. So i wash my hands of you.

    Swissy14_PSNS 1 Reply Last reply
    1
  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    replied to Guest on last edited by
    #14

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    When you don't respond to a solution that someone provides it comes across as trolling. This is your 3rd thread in 2mos on this same subject. i have been very patient with you. Hope that's not the case.

    Alright look man I took you advice and nothing is working so why you keep commenting? Obviously the advice you've given me has not work. So yes I'm gonna continue to post about it and ask questions to find a solution to my issue. I have done everything you have said. I already got in contact with sony and they replied but still there is no solution.

    False! I had you run through that to see if you were trolling. Because that is the exact steps Sony Support wouldv'e done b4 refunding. Because i went through it.

    And next time someone tries to help you. Polite thing is respond to let them know if it worked or not so that person would know how to proceed to next step to help you more. But you are selfish and obviously didn't want help to begin with.

    @mullz66_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    So like you, I am having the same problem. I ordered the game from the website and noticed in my PS4 library it is not showing up but when I got to my library on my phone app the game is there but like you mention it was PS5. I tried restoring licenses and activating the console as my primary per my discussion with Sony Support. If you brought digital deluxe no need to rebuy the game. Once it is available to download you will get an option to do so per my discussion with them. They confirmed that version will work on PS4 and PS5. I hope my experience helps you.

    This guy posted and said Sony told him what i told you a month ago. Which is proof you didn't try any of it initially or problem wouldv'e been solved. So you burnt last bridge with me I will never help you again. You are unappreciative and rude to people who went out of thier way to help. No thanks and no response just pure selfishness. So i wash my hands of you.

    Wow I must of really hurt your feelings. You are taking this pretty hard. I'm just a guy on the internet who's having issues with a game he's bought from a company. But it seems like your world is crashing down just because someone on the internet isn't nice to you. I can tell you are thin skinned.

    GrizzBear55_PSNG A_PerfectGame_PSNA 2 Replies Last reply
    0
  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    replied to Guest on last edited by
    #15

    @mullz66_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    So like you, I am having the same problem. I ordered the game from the website and noticed in my PS4 library it is not showing up but when I got to my library on my phone app the game is there but like you mention it was PS5. I tried restoring licenses and activating the console as my primary per my discussion with Sony Support. If you brought digital deluxe no need to rebuy the game. Once it is available to download you will get an option to do so per my discussion with them. They confirmed that version will work on PS4 and PS5. I hope my experience helps you.

    Thanks for the advice let's hope and pray were able to download the game when it's time for early access.

    1 Reply Last reply
    0
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    replied to Guest on last edited by
    #16

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    When you don't respond to a solution that someone provides it comes across as trolling. This is your 3rd thread in 2mos on this same subject. i have been very patient with you. Hope that's not the case.

    Alright look man I took you advice and nothing is working so why you keep commenting? Obviously the advice you've given me has not work. So yes I'm gonna continue to post about it and ask questions to find a solution to my issue. I have done everything you have said. I already got in contact with sony and they replied but still there is no solution.

    False! I had you run through that to see if you were trolling. Because that is the exact steps Sony Support wouldv'e done b4 refunding. Because i went through it.

    And next time someone tries to help you. Polite thing is respond to let them know if it worked or not so that person would know how to proceed to next step to help you more. But you are selfish and obviously didn't want help to begin with.

    @mullz66_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    So like you, I am having the same problem. I ordered the game from the website and noticed in my PS4 library it is not showing up but when I got to my library on my phone app the game is there but like you mention it was PS5. I tried restoring licenses and activating the console as my primary per my discussion with Sony Support. If you brought digital deluxe no need to rebuy the game. Once it is available to download you will get an option to do so per my discussion with them. They confirmed that version will work on PS4 and PS5. I hope my experience helps you.

    This guy posted and said Sony told him what i told you a month ago. Which is proof you didn't try any of it initially or problem wouldv'e been solved. So you burnt last bridge with me I will never help you again. You are unappreciative and rude to people who went out of thier way to help. No thanks and no response just pure selfishness. So i wash my hands of you.

    Wow I must of really hurt your feelings. You are taking this pretty hard. I'm just a guy on the internet who's having issues with a game he's bought from a company. But it seems like your world is crashing down just because someone on the internet isn't nice to you. I can tell you are thin skinned.

    Whatever Cave Troll! You responded to somebody who has 3 posts and literally told you same thing i did a month ago. So it is obvious you posted with a 2nd account so you wouldn't have to admit you got caught trolling and you ran into someone smart enough to catch on and call you out. But you keep ytelling yourself that. CT!

    1 Reply Last reply
    0
  • A_PerfectGame_PSNA Offline
    A_PerfectGame_PSNA Offline
    A_PerfectGame_PSN
    replied to Guest on last edited by
    #17

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    When you don't respond to a solution that someone provides it comes across as trolling. This is your 3rd thread in 2mos on this same subject. i have been very patient with you. Hope that's not the case.

    Alright look man I took you advice and nothing is working so why you keep commenting? Obviously the advice you've given me has not work. So yes I'm gonna continue to post about it and ask questions to find a solution to my issue. I have done everything you have said. I already got in contact with sony and they replied but still there is no solution.

    False! I had you run through that to see if you were trolling. Because that is the exact steps Sony Support wouldv'e done b4 refunding. Because i went through it.

    And next time someone tries to help you. Polite thing is respond to let them know if it worked or not so that person would know how to proceed to next step to help you more. But you are selfish and obviously didn't want help to begin with.

    @mullz66_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    So like you, I am having the same problem. I ordered the game from the website and noticed in my PS4 library it is not showing up but when I got to my library on my phone app the game is there but like you mention it was PS5. I tried restoring licenses and activating the console as my primary per my discussion with Sony Support. If you brought digital deluxe no need to rebuy the game. Once it is available to download you will get an option to do so per my discussion with them. They confirmed that version will work on PS4 and PS5. I hope my experience helps you.

    This guy posted and said Sony told him what i told you a month ago. Which is proof you didn't try any of it initially or problem wouldv'e been solved. So you burnt last bridge with me I will never help you again. You are unappreciative and rude to people who went out of thier way to help. No thanks and no response just pure selfishness. So i wash my hands of you.

    Wow I must of really hurt your feelings. You are taking this pretty hard. I'm just a guy on the internet who's having issues with a game he's bought from a company. But it seems like your world is crashing down just because someone on the internet isn't nice to you. I can tell you are thin skinned.

    He’s very sensitive- don’t bother.

    1 Reply Last reply
    0
  • Rabid55Wolverine_PSNR Offline
    Rabid55Wolverine_PSNR Offline
    Rabid55Wolverine_PSN
    replied to Guest on last edited by
    #18

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    When you don't respond to a solution that someone provides it comes across as trolling. This is your 3rd thread in 2mos on this same subject. i have been very patient with you. Hope that's not the case.

    Alright look man I took you advice and nothing is working so why you keep commenting? Obviously the advice you've given me has not work. So yes I'm gonna continue to post about it and ask questions to find a solution to my issue. I have done everything you have said. I already got in contact with sony and they replied but still there is no solution.

    Out of curiosity @Swissy14_PSN what did Sony tell you when you in touch with them? I pre-ordered mine and it shows up. Do you still have the beta installed on your system?

    Swissy14_PSNS 1 Reply Last reply
    0
  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    replied to Guest on last edited by
    #19

    @rabid55wolverine said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @swissy14_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    @grizzbear55_psn said in Do you not get both a PS4 version as well as the PS5 version when you pre order?:

    When you don't respond to a solution that someone provides it comes across as trolling. This is your 3rd thread in 2mos on this same subject. i have been very patient with you. Hope that's not the case.

    Alright look man I took you advice and nothing is working so why you keep commenting? Obviously the advice you've given me has not work. So yes I'm gonna continue to post about it and ask questions to find a solution to my issue. I have done everything you have said. I already got in contact with sony and they replied but still there is no solution.

    Out of curiosity @Swissy14_PSN what did Sony tell you when you in touch with them? I pre-ordered mine and it shows up. Do you still have the beta installed on your system?

    They told me to keep an eye on to see if it shows up in my library. Also yes I still have the beta installed on my system. The past 3-4 I played the beta/alpha and I dont delete it until i get the new game.

    1 Reply Last reply
    0
  • Rabid55Wolverine_PSNR Offline
    Rabid55Wolverine_PSNR Offline
    Rabid55Wolverine_PSN
    wrote on last edited by
    #20

    Yeah you can try to delete it and restore licenses. I had that problem one year, forget what year it was. 18 maybe. Was there a beta for that one? I deleted the beta and restored and it showed up

    1 Reply Last reply
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