Community Forum

@Bridge-Piece_XBL

Yeah I guess. Just a bit upsetting that I haven’t had access to the app and now I’ll have the permanent worry of getting restricted again. Can’t even spam gold exchanges to make stubs anymore without being paranoid.

@TripleH-4481_PSN
@Dolenz_PSN

That’s the thing, the software isn’t only limited to the companion app. Cheaters use the same screen reading softwares on the market that they use to cheat online and have AFK DQ n Mini seasons. It reads your screen via a capture card and inputs commands through a digital controller on a PC. This allows them to have essentially a bot which automatically outbids the best prices by 1 stub every time on console. Simply removing the app wouldn’t fix anything, it would just make cheaters find another workaround. They just need to get a better bot detection. Doesn’t help how many cases of false positives they are having on top of that. Just really upset and disappointed with the support I’ve received from SDS after my false positive. I find the market flipping to be a fun pastime when I’m working and for SDS to just restrict me for a week now with no response is upsetting.

It’s been nearly a week since I’ve been falsely restricted on the companion app. I constantly bought silver cards for the gold exchange so I had a lot of movement on the account which is probably why it’s been flagged as a bot. Even though I did this all manually and legit, SDS still restricted my account while market bots remain an issue. I’ve already contacted support 7 days ago and I still haven’t gotten a response. At this point it seems like SDS is punishing free to play players who don’t buy stubs and instead grind for them on the market. They forcibly remove one of the best stub making method for NMS players and then offer no explanation or help in fixing their mistakes.

@Bridge-Piece_XBL
I’ve been restricted falsely for almost about a week now