R
@CBrev47_MLBTS said in Servers are down for me:
We are still working to resolve this issue.
Thank you for your patience.
CBrev, is there any rough ETA we are dealing with. Is this a 24 hour issue or one week more issue? Would be nice if we could get a bit of communication around more specifics after nearly 5 1/2 days.
@Crazykev1985_NSW said in Switch players: What would you consider a fair apology gift for the outage?:
Don't want an apology gift, just to be able to play the game I paid for.
This, honestly they’re not going to give out a 100k stub card as a make good here. If they did, it’d be as a non sellable version, but even that would crash the market for the card likely.
I think realistically, we could maybe hope for some of the mini season vouchers for the playoff programs. Essentially give some time back that way toward program completions for the playoffs to remove some time grind for cards that are ultimately non sellable to begin with. If they wanted to give timed progress elsewhere they could maybe give a Sept Monthly Award mini season pack too?
I think those kinds of things and maybe stubs or show packs are all you’re going to see. But ultimately I’d just like to see a realistic time line, ownership of what the problem is, and get servers back up and functional. I’d rather actually get to use the game than get some cheap make goods, not that it wouldn’t be appreciated.
@TheHungryHole said in Servers are down for me:
@Crazykev1985_NSW said in Servers are down for me:
@TheHungryHole said in Servers are down for me:
@Crazykev1985_NSW said in Servers are down for me:
Same lame message with no details.
on one hand - i feel sorry for you guys truly - on the other hand - its a Monday late morning - why do you care so much about such a trivial issue? SDS has been horrible customer service for many years, this is nothing new - more importantly - don't you have school / work / normal life stuff that can take up your time instead of just gaming gaming gaming?
Why do you care? don't you have school / work / normal life stuff that can take up your time instead of just commenting?
just watching you guys absolutely [censored] and moan nonstop about such a ridiculous issue is why i'm commenting - you sound like a toddler - you and that other idiot SB Gripes17
A nonissue is that the game is completely non functional on a whole console (and now reportedly for old versions of The Show too).
@Crazykev1985_NSW said in Servers are down for me:
@fubar2k7_PSN said in Servers are down for me:
@Crazykev1985_NSW said in Servers are down for me:
@fubar2k7_PSN said in Servers are down for me:
@Crazykev1985_NSW said in Servers are down for me:
@Blind_Bleeder said in Servers are down for me:
I'm waiting to see how many of these Switch owners who are desperate to play actually go to Costco and get a PS5 or XBox X...
I'm waiting to see how many non-switch players show some actual empathy for us who can't play right now. If the situation was reversed I'd bet you'd be upset too. People on the internet nowadays mostly suck, they have no experience with real people.
I could show empathy and not play the program but it wouldn’t help you guys much. I think @Blind_Bleeder is correct about it being a Nintendo issue if there is some kind of hack. Hopefully Nintendo will take care of you guys when it all gets resolved. I can’t remember what Sony gave us back in the day when they got hacked. It was so long ago and my memory sucks lately.
I wouldn't want people to pass up on playing if they can. It's not the other players fault. I do want people to stop making asses of themselves and mocking those of us who play on the switch. Some of us can't afford the better consoles or have the switch for other reasons like portability. Not everyone lives in their mother's basement with no job. (Not saying you do or anyone in particular.)
I’m on your side. You’re more than free to look at any other post I made about cost relative to console. I also planned to get a Switch for portability until the PS Portal was announced. I just can’t see how it’s SDS if it’s just the Nintendo version of the game. Seems like it would be the entire game for all 3 platforms. For it to be limited to just the one it seems to a novice person like me that it’s the console at fault.
If the console was at fault other online games would have an issue connecting. I can solidly confirm that several games my wife and I use on the switch have working online functions. I tested this with all the other games we have when this first happened on Wednesday. This is an SDS issue. From what their statements suggest is that there are separate servers for each platform. They were able to fix the issues for PS and Xbox the same day within hours.
It could still be on SDS end. They don’t use the same server hardware to host all the platforms. They’d be segmented and likely different server racks as a whole. So it’s possible to have failure on a set of servers that doesn’t take down all platforms. Of course since we haven’t even been told a concept of the root cause, we are just left to speculate. I just can’t see SDS taking all the abuse they are willingly if it was out of their hands when they could point a finger elsewhere.
Yeah, no way they wouldn’t be passing the blame. Also if it was a fix to software needing a patch, and it was hung up in Nintendo approval, they’d say that too.
Also, people on Reddit have messaged through Nintendo support as well and they consistently keep saying it’s not on their end and to contact SDS.
@Blind_Bleeder said in Servers are down for me:
@Crazykev1985_NSW said in Servers are down for me:
@Blind_Bleeder said in Servers are down for me:
I'm waiting to see how many of these Switch owners who are desperate to play actually go to Costco and get a PS5 or XBox X...
I'm waiting to see how many non-switch players show some actual empathy for us who can't play right now. If the situation was reversed I'd bet you'd be upset too. People on the internet nowadays mostly suck, they have no experience with real people.
I am a Switch owner. But I am not bothered by the outage because I have other consoles I can play on.
Or some of us have the other console too, but since I mostly play on the switch while my kid is going to sleep at night and then on the couch while watching TV with my wife, the other console side is usually later at night. So it is a convenience factor as well.
@Blind_Bleeder said in Servers are down for me:
It sounds like a hardware failure. Whether it's on the Sony side, Nintendo side, or in between, who knows? But if it is, they may have to wait for new hardware to be delivered and installed. Since there were initial problems with some of the XBoxes when this happened, my guess is it's in between. They were able to get the XBox back up fairly quickly (and it was only some because my XBox service never went down), but interfacing with the Nintendo side may be a different story - especially if Nintendo has never dealt with this issue (whatever it may be) before.
I just checked my Switch, and the server is still down for Nintendo service. Hopefully, this issue will be resolved soon.
If it is a hardware failure, the least they could do is give us an update saying that and maybe there’d be more understanding as to why it’s taking longer. Instead, we are left in the dark and the Friday night update was nearly word for word identical to the first update Wednesday afternoon. Instead we are just left to wonder and no Saturday update leading to widespread speculation that they aren’t even working on it over the weekend which makes it look even worse for them.