Community Forum

Glad the issue has been resolved @AllRise__99_PSN , @WaitingForGordo_PSN!

Anyone else still stuck in the DD Tutorial message?

@WaitingForGordo_PSN @AllRise__99_PSN Sending DM to both of you to further investigate.

@AllRise__99_PSN , @WaitingForGordo_PSN

Do you guys get the same error on the game site also? or does it happen only on the app?

We'll take a look at both your accounts.

Hello! We're collecting everyone that is still experiencing this issue. So if you are, please respond to this thread too.

We're still looking into the issue with CPU in game pages.

Hi everyone,

if accounts are linked (like in Jeremy's case), it should resolve to the mlbts profile.
If accounts are not linked, it should resolve to the console profile.

Thanks!

@showzone-jeremy_PSN said in Universal Profiles and Game Logs Problems:

Thanks Pat!

And just a heads up - I used my profile as an example, but this appears to be an issue with all of the profiles we tested.

Hi Jeremy,

Your accounts should now link to the mlbts account profile since it's linked there.

https://mlb23.theshow.com/universal_profiles/psn/showzone-jeremy
https://mlb23.theshow.com/universal_profiles/nsw/showzonejeremy

should resolve to

https://mlb23.theshow.com/universal_profiles/mlb/webjem9

Thanks!

Hi,

We'll investigate. Thanks for reporting!

Hi, sorry for the delay. This should be fixed now.

Hi, the latest version 4.0.4 includes a fix that addresses push notification issues. Hope that fixes it for you. Thanks!

Hi, for those having issues with push notifications, please update to the latest version 4.0.4 which was released earlier today. It includes a fix for it (push notififcations) and other fixes.

If the update doesn't work, please uninstall and download again.

This is critical for push to work. You should see the push notification prompt by your device. Please make sure to accept that.

Also, please review your push notification settings for each year especially MLB 23. Make sure they are turned on.

Thanks! We hope this fixes it for all of you

@coachpeery_MLBTS said in Having trouble accessing my MLB 23 Dashboard here on the website:

The only place I can get to is the marketplace, and it shows me logged in.
I can not go to the dashboard or anywhere else.

Which account are you logged in as?

And ... what error do you get when you try to go to your MLB 23 dashboard or other pages in MLB 23 subdomain?

Hi, we pushed some fixes that touches on some of the issues reported here. Please let us know if you are still having the same problems. Thanks!

Hi, it's not yet available. It's on the list

Hi, there is a field called set_name.

Here's Machado's data: https://mlb23.theshow.com/apis/item.json?uuid=572bbc0e996d3708e3b090634d02dbfe

Do a search for set_name and you should see it with a value of SET 1.

What happens when you try to access these?

https://mlb23.theshow.com/dashboard
https://mlb23.theshow.com/community_market

Does it show you're logged in?

Hi, thanks for reporting. We fixed that issue this morning

@showzone-jeremy_PSN said in Baked Image - How often does it update?:

Nice! I'll let you know if we run into any issues.

PS - The sc_baked_img was a nice find as well! Big kudos to the web team - you guys are KILLING it!

Awesome! Please let us know how it goes. Hopefully, it works well for your purposes. Your site is looking awesome too!

@dap1234567890 said in DD forum mark all as read?:

@Pat_SDS_PSN said in DD forum mark all as read?:

I don't think there's an easy way to do that right now on a per user basis.

Let's have a poll to decide

https://forms.gle/VhRUGftdb1bxizX29

I do NOT want to remove the menu item. I WANT it to work!

Oh, thanks for pointing that out. We'll check it out.