I feel like you may be experiencing the same thing as me. Sadly, it has been over a month and I still have no idea what is going on. Among other things I have been told that I was suspended for uploading something to the vault, and when I asked them to look into it (as I haven’t uploaded anything to the vault) they told me that I am ”upon further investigation” not suspended, nor have I ever been according to their records. I feel for you, as I would also like to be able to play DD again. I’m afraid I cannot be of much help as I haven’t been able to get the issue resolved myself. If you manage to get back on, I’d very much appreciate if you would give an update as to how it all worked out. Naturally, I’ll let you know if I manage to find any way to resolve the issue.

Mr Kalaspuff_XBL
@Mr Kalaspuff_XBL