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it appears the servers are down, i've restarted my console and closed my app a couple times and i can't get connection.

Ahh okay, it's my first time preordering it so I wasn't sure what was up with it. Thanks for letting me know.

Now before people start hitting me with all types of tricks on how they got their preorder stuff, I've gone through every post about it here and on every piece of social media I'm on. I still haven't received the 25k stubs and the packs from the digital deluxe edition. Aside from going to the shop and going over the option to buy stubs or restarting my game, does anyone know of a way to get them? I've also gone to the website and logged in and it still says I don't have any of them.

I've also submitted a ticket to SDS but who knows how long before anything gets done.

Edit: Support finally got back to me after a couple days and reimbursed me with the stubs and packs that ended up going missing

Stay patient everyone, they’re doing their best to resolve everyones issues.