Right so it seems right now there is nothing else I can do other than wait for someone at SDS to resolve my issue, I've raised a support ticket but i think currently i've only gotten back a generic response.

KCPang18_XBL
@KCPang18_XBL
Right so it seems right now there is nothing else I can do other than wait for someone at SDS to resolve my issue, I've raised a support ticket but i think currently i've only gotten back a generic response.