Community Forum

It’s been 2 weeks now, 3 separate tickets submitted and haven’t gotten anything in response, even with multiple replies to the autogenerated emails as well. Super frustrating, but hopeful they see this and help out!

I haven’t even had Zoe email me and it’s been almost 2 weeks of submitting tickets. Very frustrating!

Still haven’t heard anything!

I’ve submitted as well, no response in the last week (this was with multiple follow ups). Super disappointed

Ive been responding nicely, no response to anything over the last week. Very disappointing

I’ve been waiting about a week, multiple responses and tickets submitted for my account being flagged as a bot. Super frustrating and disappointing

Hi,

I have been playing this game for the last 7 years, always using the marketplace and playing the game legit. Last week I was restricted from using the app for what I suspect was the anti-bot system flagging my account. I made a lot of transactions for silver to gold exchanges and roster update investments. I have sent in about 5 tickets with no communication at all from SDS. This is very disappointing as I hoped for a response or acknowledgment of some kind by now. Any kind of help is appreciated!