Support Ticket Response Times for Suspension Inquiries?
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Hello everyone,
I recently submitted a support ticket 6/12/26 regarding an account suspension. I received an initial response from support, replied with additional questions, and later sent a follow-up request, but I have not yet received another response.
I understand support teams can be busy, but I was curious if anyone has recently dealt with a similar situation and how long it took to receive a follow-up reply.
I’m not looking to debate the suspension itself. I’m simply trying to determine whether longer response times are normal for these types of tickets or if I should continue waiting. -
I’ve been waiting about a week, multiple responses and tickets submitted for my account being flagged as a bot. Super frustrating and disappointing
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@JakePlaysGamez_MLBTS Thanks for sharing. While our situations are different, it’s helpful to know I’m not the only one waiting on a response from support.
Hopefully both of our tickets get reviewed soon. The lack of communication is definitely the most frustrating part.
