Community Forum

We play on HOF settings.

Yes custom leagues on HOF settings

Graveyard Shift League

Just an update SDS resolved my issue and returned the missing stubs. I was contacted today through the ticket I submitted and the stubs were returned to my account. Shoutout to SDS and the whole team for a quick resolution.

I’ll say that in years past SDS has been super responsive when you bring an issue to their attention. We have to keep in mind this is the first official week of the game being out. They are dealing with a lot of problems.

Nonetheless I am reaching out for solutions to my loss. They can’t fix something they do not know about.

Pat I’ve spoken with a representative named Miguel about this issue. I was told it was a glitch in the system in which it was a simple “graphics issue”. I’ve actually submitted 3 tickets 154076, 153805, and 161959.

My total loss is approximately 40,000-45,000 stubs. Unfortunately I don’t have documentation as the glitch wiped the stubs from my account completely.

I know you guys are busy and hope for a quick resolution. Overall the servers have been great! Nonetheless I’m still out about $45 worth of Stubbs.

Regards,
Michael

Yes my companion app has lost about $45k or so in stubs. I’ve submitted a couple of tickets.

Just a heads up using the companion app. It seems to be eating stubs. I’be currently lost just under $45k stubs. Not sure how it is happening. But buy/sell orders seem to have random bugs where the stubs are disappearing. I’ve had two different instances of this. Sold a card and didn’t receive $13k then had an outstanding buy order for $30k or so and it just vanished with my stubs.