Community Forum

@Player99_MLBTS that is what I'm referring to. I submitted a few tickets and they just close them out. I asked for an escalation and everything... Crickets

I've been trying to talk to support for weeks about my wrongfully banned account. I've opened tickets reached out here and in discord and no one will respond. The only contact I was able to get was a few words from a low level 1 front line support rep that confirmed what I already knew. SDS has walled themselves off completely so they can make unilateral decisions and never having to answer to their customers. It's very clear they do not care about their end users and just assume everyone will continue playing regardless of what they do.