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Crashing in franchise

Scheduled Pinned Locked Moved Franchise
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  • CubicKarma19012_XBLC Offline
    CubicKarma19012_XBLC Offline
    CubicKarma19012_XBL
    wrote last edited by
    #1

    It’s happened to me now multiple times, where I’m in the franchise menus making transactions, drafting, or simply going through my team’s stats and the game completely crashes. 4 separate times 2-3 months into a simulation and the game crashes and I lose all of my progress, it’s unplayable. Went ahead and deleted the save file, because there’s no point of playing if it’s going to randomly crash and I don’t know when to save manually, I shouldn’t have to. Truly embarrassing please fix this.

    StinkyMcPooter_XBLS 1 Reply Last reply
    0
  • HeavyHitta 6809_XBLH Offline
    HeavyHitta 6809_XBLH Offline
    HeavyHitta 6809_XBL
    wrote last edited by
    #2

    Happens to me all the time as well but not just in the menu also while playing games in franchise. Embarrassing unfinished game

    1 Reply Last reply
    0
  • StinkyMcPooter_XBLS Offline
    StinkyMcPooter_XBLS Offline
    StinkyMcPooter_XBL
    replied to Guest last edited by StinkyMcPooter_XBL
    #3

    @CubicKarma19012_XBL

    I made a post about this in the General forum. It's not a Franchise issue, it's a menu issue.

    The crash happens when you try to scroll through a list of players too fast. It doesn't matter what list or in what mode. I don't know what the cause, but I think it may be with the rendering of the players. If you go too fast, the game takes a dump and crashes.

    The only fix I can come up with is save often and don't scroll too fast. 😞

    EDIT: I'm almost certain it has something to do with the rendering. I can also reproduce crashing if you cycle through the player list and then hit the player card button before the player model is finished loading. I'm on Xbox, btw.

    CubicKarma19012_XBLC 1 Reply Last reply
    1
  • CubicKarma19012_XBLC Offline
    CubicKarma19012_XBLC Offline
    CubicKarma19012_XBL
    replied to Guest last edited by
    #4

    @StinkyMcPooter_XBL
    Now that you’ve mentioned it, it has happened when I’m going quickly through the menu, something that’s unavoidable honestly. That’s probably what the issue is, Hopefully it’s fixed soon.

    1 Reply Last reply
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  • alstl04_PSNA Online
    alstl04_PSNA Online
    alstl04_PSN
    wrote last edited by
    #5

    What platform? I haven't seen it on PS5.

    StinkyMcPooter_XBLS 1 Reply Last reply
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  • StinkyMcPooter_XBLS Offline
    StinkyMcPooter_XBLS Offline
    StinkyMcPooter_XBL
    replied to Guest last edited by
    #6

    @alstl04_PSN

    We're on Xbox.

    This will be a good test since you're on PS5: Go to your roster (it doesn't matter which). Scroll down the list very fast. Then, before the player model can show, start scrolling again or hit the player card button.

    alstl04_PSNA 1 Reply Last reply
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  • alstl04_PSNA Online
    alstl04_PSNA Online
    alstl04_PSN
    replied to Guest last edited by
    #7

    @StinkyMcPooter_XBL said:

    @alstl04_PSN

    We're on Xbox.

    This will be a good test since you're on PS5: Go to your roster (it doesn't matter which). Scroll down the list very fast. Then, before the player model can show, start scrolling again or hit the player card button.

    https://www.youtube.com/watch?v=c6cZoHm6bcE

    Something like this? I have seen no crashes in menus or games.

    StinkyMcPooter_XBLS 1 Reply Last reply
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  • StinkyMcPooter_XBLS Offline
    StinkyMcPooter_XBLS Offline
    StinkyMcPooter_XBL
    replied to Guest last edited by
    #8

    @alstl04_PSN

    Exactly like that. I'm guessing it's an Xbox issue. 😞

    1 Reply Last reply
    1

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