gamer not found

[BigdayTV_PSN]

how do i fix this. I saw people having the issue back in april it must be fixed by now ?

[X-FREEZE-OFF-X_PSN]

@BigdayTV_PSN said in gamer not found:

how do i fix this. I saw people having the issue back in april it must be fixed by now ?

What do you mean?

[Jacky Chan1_XBL]

When I try to access my info on the website it says the same thing. Telling me I have to play the game to get access.

I play it. I get that error. Does installing the app work better?

The issue started yesterday.