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game not downloading

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  • si-j-b-03_PSNS Offline
    si-j-b-03_PSNS Offline
    si-j-b-03_PSN
    wrote on last edited by
    #1

    I used the code to download the PS5 Version, however it now says code redeemed and showing in my transactions but not on my downloads/system anywhere

    1 Reply Last reply
    0
  • si-j-b-03_PSNS Offline
    si-j-b-03_PSNS Offline
    si-j-b-03_PSN
    wrote on last edited by
    #2

    Anyone have this issue or know how to fix it, I did a hard reset, updates, licenses. still not showing up under downloads and when i search for it its asking me to purchase it but its already showing purchased in my transactions

    X-FREEZE-OFF-X_PSNX 1 Reply Last reply
    0
  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    replied to Guest on last edited by
    #3

    @si-j-b-03_PSN said in game not downloading:

    Anyone have this issue or know how to fix it, I did a hard reset, updates, licenses. still not showing up under downloads and when i search for it its asking me to purchase it but its already showing purchased in my transactions

    Did you buy the game for the account you're trying to use the code?

    si-j-b-03_PSNS 1 Reply Last reply
    0
  • si-j-b-03_PSNS Offline
    si-j-b-03_PSNS Offline
    si-j-b-03_PSN
    replied to Guest on last edited by
    #4

    @X-FREEZE-OFF-X_PSN Yes, the code was used on the account im trying to play it on.

    X-FREEZE-OFF-X_PSNX 1 Reply Last reply
    0
  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    replied to Guest on last edited by
    #5

    @si-j-b-03_PSN said in game not downloading:

    @X-FREEZE-OFF-X_PSN Yes, the code was used on the account im trying to play it on.

    Unfortunately you'll have to contact Playstation Support.

    1 Reply Last reply
    0

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