Companion App says complete tutorial or login in console first
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Companion app says to complete tutorial, already have
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Howdy,
we are aware of this issue and we are working to resolve it now. Can you tell us which platform you're using?
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PlayStation 5
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Howdy,
are you still experiencing the problem? For many users the issue goes away after signing out and signing into the Companion App again.
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Yes, still happening, has been since drop of game, I can not use market on phone because it says I have not completed the tutorial though I have
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Same for me gt Xbox. Tried signing off and back in in the app, cleared cache, Uninstalling the app. Even tried reinstalling the game. Nothing worked.
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Re: Companion app says to complete tutorial even when I have same stuff is happing to me to have tried every day signing out as well as uninstalling the app and redownloading it
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And still not fixed
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Howdy,
we are still working on this issue! In about 90% of the cases, we observed simply signing out and into the app will trigger the necessary refresh of data to remove the warning.
But, If that does not work for you it does not make sense to continue trying, it could be an issue related to the inventory which is being debugged.
Please let us know (if you haven't already) which platform is affected!
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I’m having the same problem on Xbox Series X.
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Still not fixed tried all apparent solutions so dumb
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PS5 - Having same issues. Have turned off phone. Logged off app. Etc etc. appreciate all work and cheers to Opening Day !!
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New update, same problem, still not fixed and asking for me to complete tutorial all though I have.
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I am also still having this problem with the app and my ps5 version. The app says I need to complete the tutorial, but I have. I have also tried logging out and signing back in.
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Same very annoying, would love a fix SDS
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For those that still experience this issue, please create a ticket so that we can check your account and fix the issue. Thanks!
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Mine is finally fixed thank you
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This started happening to me last night. I am on Xbox and Android. I have logged out and signed in multiple times and even tried deleting and re-downloading the app without success.
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Not working for me either. Tried logging in and out. Tried unlink and relink. Mac91red game tag on ps5
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Same. Been working all year before this. I’m about to give up on this year. Tired of being disappointed in everything they do.
