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Contacting SDS?

Scheduled Pinned Locked Moved Diamond Dynasty
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  • GRiZ__21_PSNG Offline
    GRiZ__21_PSNG Offline
    GRiZ__21_PSN
    wrote on last edited by
    #1

    Genuinely curious if anyone has had any luck getting in touch with SDS. I’m 19-7 now with 6 of my 7 losses being “lost connection with opponent” at random points in the game. Maybe 1-2 freeze offs. Admittedly I was also losing a couple of those games. Not looking for anything wild, but a reset of those games would be nice, or score them from where they were. So many of us are punished for the poor quality SDS continues to put out. For reference, my download is 400-500mbps and upload 100-150mbps. I know it’s not a me issue

    x814xmafia_MLBTSX 1 Reply Last reply
    0
  • kingdutch_PSNK Offline
    kingdutch_PSNK Offline
    kingdutch_PSN
    wrote on last edited by
    #2

    That’s your internet, not SDS

    GRiZ__21_PSNG 1 Reply Last reply
    1
  • aaronjw76_PSNA Offline
    aaronjw76_PSNA Offline
    aaronjw76_PSN
    wrote on last edited by
    #3

    The posts on this forum never fail to entertain

    1 Reply Last reply
    2
  • ChuckCLC_PSNC Offline
    ChuckCLC_PSNC Offline
    ChuckCLC_PSN
    wrote on last edited by
    #4

    They have never done that, never will. Not for you or your opponents connection issue. Even though their servers are the one flaking out. In the end it will be one of you guys losing connection, and that's all they will see.

    GRiZ__21_PSNG 1 Reply Last reply
    0
  • GRiZ__21_PSNG Offline
    GRiZ__21_PSNG Offline
    GRiZ__21_PSN
    replied to Guest on last edited by
    #5

    @kingdutch no, it’s not, but thanks for the intelligent response

    kingdutch_PSNK 1 Reply Last reply
    0
  • GRiZ__21_PSNG Offline
    GRiZ__21_PSNG Offline
    GRiZ__21_PSN
    replied to Guest on last edited by
    #6

    @ChuckCLC that’s kind of what I figured. Been playing 10+ years with zero connection issues. Guess this is the year DD no longer becomes fun for me:/ is what it is

    1 Reply Last reply
    0
  • Pergo_PSNP Offline
    Pergo_PSNP Offline
    Pergo_PSN
    wrote on last edited by
    #7

    Sounds like it probably is something on your end. I haven't had a single disconnect or freeze off the last two years. You can submit a ticket, but I doubt they are going to change the outcome of games.

    1 Reply Last reply
    0
  • x814xmafia_MLBTSX Offline
    x814xmafia_MLBTSX Offline
    x814xmafia_MLBTS
    replied to Guest on last edited by
    #8

    @GRiZ__21 said in Contacting SDS?:

    Genuinely curious if anyone has had any luck getting in touch with SDS. I’m 19-7 now with 6 of my 7 losses being “lost connection with opponent” at random points in the game. Maybe 1-2 freeze offs. Admittedly I was also losing a couple of those games. Not looking for anything wild, but a reset of those games would be nice, or score them from where they were. So many of us are punished for the poor quality SDS continues to put out. For reference, my download is 400-500mbps and upload 100-150mbps. I know it’s not a me issue

    Wifi or direct connected via an ethernet cable?

    GRiZ__21_PSNG 1 Reply Last reply
    0
  • GRiZ__21_PSNG Offline
    GRiZ__21_PSNG Offline
    GRiZ__21_PSN
    replied to Guest on last edited by
    #9

    @x814xmafia always Ethernet. I actually reinstalled and read something about turning off cross play. Haven’t had another issue since, but man it’s been frustrating. Never had a disconnect L in 10+ years

    1 Reply Last reply
    0
  • kingdutch_PSNK Offline
    kingdutch_PSNK Offline
    kingdutch_PSN
    replied to Guest on last edited by
    #10

    @GRiZ__21 Yes it is. No matter how “fast” your internet is, even the slightest interruption will disconnect you from an online game. I know this from years of experience. But sure, SDS just hates you and you’re the victim. 🙄

    GRiZ__21_PSNG 1 Reply Last reply
    0
  • GRiZ__21_PSNG Offline
    GRiZ__21_PSNG Offline
    GRiZ__21_PSN
    replied to Guest on last edited by
    #11

    @kingdutch I was trying to reach sds to see if there was an issue with my account/downloaded copy. Like maybe the coding was off. I have since reinstalled the game and turned off cross play. Haven’t dropped a game since. But you go on about my internet. I’m not your typical crybaby on a forum. I was looking for constructive help, not your incessant whining. Thanks

    kingdutch_PSNK 1 Reply Last reply
    0
  • kingdutch_PSNK Offline
    kingdutch_PSNK Offline
    kingdutch_PSN
    replied to Guest on last edited by
    #12

    @GRiZ__21 MY whining?! Lol 😂 I’m not the one posting on a forum wanting to speak to a manager, just because your internet was acting up. Grow up.

    GRiZ__21_PSNG 1 Reply Last reply
    1
  • GRiZ__21_PSNG Offline
    GRiZ__21_PSNG Offline
    GRiZ__21_PSN
    replied to Guest on last edited by
    #13

    @kingdutch yes, your whining. The whining that you continue to do.

    1 Reply Last reply
    0

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