Account Reset? 4/4/24
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An update a day keeps the lawyers away......times a tickin.....
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@Victor_SDS Days later and I still don’t have anything back. Emailed support, filled out a request, haven’t even heard back. Not even getting my double daily rewards anymore.
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I can see my account but when i press confirm it says error platforms exclusivity. And this is really annoying I've submitted multiple tickets and nothing still.
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@Corvette2813 @Victor_SDS_MLBTS obviously doesn't care either. They got their money, that is all that matters
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We are still in process of collecting and restoring some accounts, and you may see it restored before you hear back.
For those who have submitted a support ticket: You are not being ignored if you haven't received a response. I understand this is an incredibly frustrating time, and we are working as best we can to get to everyone, but sending multiple tickets won't speed up the process. Sending derogatory messages to the support team, or anyone else, won't speed it up either.
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@Victor_SDS Thank you for the response i appreciate what about the platforms exclusivity error cause i by mistake linked to another the show account?
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@Victor_SDS No, you don't understand it. Let's see your money gone. Let's see your [censored] you are losing out on every [censored] hour!!
You can't!! -
@manny214 said in [Update 9:33 PM] Account Reset? 4/4/24:
@Victor_SDS Thank you for the response i appreciate what about the platforms exclusivity error cause i by mistake linked to another the show account?
I'm currently not sure about the exclusivity errors - assuming you aren't trying to link it to a different account of course, though I know others have reported it. I will try to find out more about it.
To clarify, you had your progress restored first and then you tried to re-link?
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@NEXRADEF5 calm down there
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@K9_21owl No. Did you lose $200?
I didn't think so.
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@NEXRADEF5 be nice to them. venting aint gonna do anything about it hon
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@Victor_SDS No i accidentally linked to another account CRYPT-KEEPER214 my real account is manny214 i need it unlinked so i can link it to proper account.
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@NexRadEF5 said in [Update 9:33 PM] Account Reset? 4/4/24:
@Victor_SDS No, you don't understand it. Let's see your money gone. Let's see your [censored] you are losing out on every [censored] hour!!
You can't!!Apologies for the inconvenience. Your progress is not gone, it's just currently inaccessible unfortunately.
It is frustrating to see that it's still a lingering issue for some in our community. We are working to get it back to you and others as soon as we can.
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@Victor_SDS mine's giving the same error, it will not let me link it to any account let alone the correct one. I never had my progress back. I was playing when this happened, it took me immediately back to the day one tutorial to create a new team. I backed out waited a little bit got on the MLB The show forum and then I followed the instructions set forth and have not progressed at all since then. No current accounts of mine are linked, and when I try to link and pick the correct one it gives the exclusivity error, and then I've even tried linking the other ones and it gives the same error
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Anybody having any luck getting their account back? All mines still gone and I don't even get my digital deluxe edition bonuses anymore.
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@SeanCroft27 I created a new account and linked my account to that psn account and i finally got my stuff back like that and since one of my accounts is ps plus i dont have to repay for ps plus i can play online and everything
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I was about to really sad cause i didnt pull ohtani i saved my stubs and bought him.
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I was a level 28 with 19,673 in stubs. Now when I try to link my account it tells me I’m only a level 5 with 778 stubs. I just want to get my level 28 profile back
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@manny214 I've done all the unlink/link stuff suggested and still no luck. I didn't have a ridiculously crazy team but I had Burnes, McCutchen, Griffey Jr, Eckersley, some live series diamonds like Manny, Nando, Snell, Hader. Finnished the Jeter storyline, had a bunch of TA rewards, finished Easter programme, most conquests and had a semi decent stack of stubs (not crazy). I also had some of the pack only jerseys and such. I also had diamond equipment for my RTTS player that's gone too.
I know others lost way more than me but it's still suoer frustrating that the 1 game I want to chill and play, is essentially wiped clean.
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@SeanCroft27 Dang man im sorry to hear it the best i would suggest if this isnt fixed issue a refund request sucks but it may have to happen.
