Account Reset? 4/4/24
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ok mines fixed thank god ... i loged into my game it not fixed ... so i loged out my app on my phone logged in and everything is there ... so i unlinked my account and relinked it .. all my stubs there reboooted ps5 and i have my stuff eveyrthing is back to normal ... 1 log in app ..log out and if you log in and see your stuff . log into website log and then unlink .. reboot your ps5 and relink ... thank god sds under 24 hours ... now my back up on the show ,com has nothing but my game back and working so will see they must be working on this !!!!!!!!!!!!!!!!!!!!!
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@MoneyManMike55 said in [Update 9:33 PM] Account Reset? 4/4/24:
@Victor_SDS well my is still gone so what do I do
Completely close and restart the app. Also clear cache if you can. If that doesn't work, reach out to support with an account issue ticket here.
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@Victor_SDS I closed the game, redownload it and it’s still gone
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@Victor_SDS
on the web site i still get this when i go to game ..
An error occurred!Access is denied due to invalid user token.
Please login with your console platform account here. If the issue persists, please contact our support team here.
is that normal ? my game is working on the ps5 my app is working on my phone .. should we just leave the web site alone for now ????? thank you guys so much for fixing this in under 24 hours !!!!!!!!!!!!!!!!!!!!!!!!! -
Want let me link Victor had the collections accept for one astros player yordan
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Im on series x
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@Victor_SDS so I did all that and still nothing. So I should wait 2 days to get responses back on my ticket or should I just say screw the 100+ hours and just regrind all over again?
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@Victor_SDS I have followed all the instructions multiple times, it will not let me link any account it says exclusivity error. Any account, it will not let me link it. Nothing works. The only reason why I have more than one account is because of what happened last night it created me a level zero account. This is absolutely crazy.
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Still not fixed for me
- Logged off app
- Shut down Xbox Series X
- Logged on to web page using The Show log in.
- Unlinked my xbox account
- Relinked xbox account using xbox log in
- Selected xbox account that had correct level and stubs, confirmed link.
- Logged off webpage
- Looged back on to webpage, verified linked account.
- Logged on to app, account was correct, everything there
- Turned back on xbox
- Started game
- Still reset to level 1 and all progress, cards gone.
Please help
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@Victor_SDS mine is still not working.
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@Victor_SDS what a [censored] joke. It’s not “fixed” as you bums suggest. You’re stealing money from people. Fix this [censored]
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@Namvbi1717 I bet he is done his job it now just time for use to be screwed
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Still not fixed for me!
I don't have an option to select an account with the correct level OR stubs at all!
This needs to be fixed for EVERYONE!
I spent $200 less than an hour before this mess started and will either get my [censored] or get a FULL REFUND!! -
This post is deleted!
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@NexRadEF5 that sucks I fell for you bro
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Thank you for the reports, I'm in contact with the team investigating further.
I will update when I can.
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mine still not working
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Mine is not working also, submitted a ticket
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@Victor_SDS my account still missing aswell
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My content has also not been restored. Neither the site or app give me the option to link or unlink my PS5 account.
Submitted ticket # 364257
