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Can’t connect to server

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  • KimbleJohn_PSNK Offline
    KimbleJohn_PSNK Offline
    KimbleJohn_PSN
    wrote on last edited by
    #1

    Since I got my son the show 23 it has not been able to connect to the server and any game mode they requires online does not work. I finally heard back from the show support who says: “ It looks like you have reported a fraudulent charge for an MLB The Show purchase. Your account has a suspension placed by your console due to this opened fraudulent stub purchase report. You will need to contact your console support for additional information and help with this matter.”

    I contact PlayStation support who say my account is fine with no fraudulent flags or activity on it. I tend to believe them because all other games work fine.

    How can I get the show to fix this???

    X-FREEZE-OFF-X_PSNX 1 Reply Last reply
    0
  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    replied to Guest on last edited by
    #2

    @KimbleJohn_PSN said in Can’t connect to server:

    Since I got my son the show 23 it has not been able to connect to the server and any game mode they requires online does not work. I finally heard back from the show support who says: “ It looks like you have reported a fraudulent charge for an MLB The Show purchase. Your account has a suspension placed by your console due to this opened fraudulent stub purchase report. You will need to contact your console support for additional information and help with this matter.”

    I contact PlayStation support who say my account is fine with no fraudulent flags or activity on it. I tend to believe them because all other games work fine.

    How can I get the show to fix this???

    Playstation has nothing to do with SDS. If there is a van on your account, die to fraudulent stub purchasing, it was issued by SDS. Not by Playstation.

    You will have to submit a ticket to SDS

    KimbleJohn_PSNK Spearingst904_XBLS 2 Replies Last reply
    1
  • KimbleJohn_PSNK Offline
    KimbleJohn_PSNK Offline
    KimbleJohn_PSN
    replied to Guest on last edited by KimbleJohn_PSN
    #3

    @X-FREEZE-OFF-X_PSN said in Can’t connect to server:

    @KimbleJohn_PSN said in Can’t connect to server:

    Since I got my son the show 23 it has not been able to connect to the server and any game mode they requires online does not work. I finally heard back from the show support who says: “ It looks like you have reported a fraudulent charge for an MLB The Show purchase. Your account has a suspension placed by your console due to this opened fraudulent stub purchase report. You will need to contact your console support for additional information and help with this matter.”

    I contact PlayStation support who say my account is fine with no fraudulent flags or activity on it. I tend to believe them because all other games work fine.

    How can I get the show to fix this???

    Playstation has nothing to do with SDS. If there is a van on your account, die to fraudulent stub purchasing, it was issued by SDS. Not by Playstation.

    You will have to submit a ticket to SDS

    I agree and that’s what I did about 2 weeks ago. SDS finally replied and said I had to contact PlayStation support who of course said to contact SDS. I’m in a loop with extremely delayed replies

    X-FREEZE-OFF-X_PSNX 1 Reply Last reply
    0
  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    replied to Guest on last edited by
    #4

    @KimbleJohn_PSN said in Can’t connect to server:

    @X-FREEZE-OFF-X_PSN said in Can’t connect to server:

    @KimbleJohn_PSN said in Can’t connect to server:

    Since I got my son the show 23 it has not been able to connect to the server and any game mode they requires online does not work. I finally heard back from the show support who says: “ It looks like you have reported a fraudulent charge for an MLB The Show purchase. Your account has a suspension placed by your console due to this opened fraudulent stub purchase report. You will need to contact your console support for additional information and help with this matter.”

    I contact PlayStation support who say my account is fine with no fraudulent flags or activity on it. I tend to believe them because all other games work fine.

    How can I get the show to fix this???

    Playstation has nothing to do with SDS. If there is a van on your account, die to fraudulent stub purchasing, it was issued by SDS. Not by Playstation.

    You will have to submit a ticket to SDS

    I agree and that’s what I did about 2 weeks ago. SDS finally replied and said I had to contact PlayStation support who of course said to contact SDS. I’m in a loop with extremely delayed replies

    SDS is giving you the run around. THEY not Playstation would ban your account for non licensed stub purchases.

    If Playstation banned your account; you couldn't play other games.

    Include that in your next ticket

    1 Reply Last reply
    0
  • Spearingst904_XBLS Offline
    Spearingst904_XBLS Offline
    Spearingst904_XBL
    replied to Guest on last edited by
    #5

    @X-FREEZE-OFF-X_PSN said in Can’t connect to server:

    @KimbleJohn_PSN said in Can’t connect to server:

    Since I got my son the show 23 it has not been able to connect to the server and any game mode they requires online does not work. I finally heard back from the show support who says: “ It looks like you have reported a fraudulent charge for an MLB The Show purchase. Your account has a suspension placed by your console due to this opened fraudulent stub purchase report. You will need to contact your console support for additional information and help with this matter.”

    I contact PlayStation support who say my account is fine with no fraudulent flags or activity on it. I tend to believe them because all other games work fine.

    How can I get the show to fix this???

    Playstation has nothing to do with SDS. If there is a van on your account, die to fraudulent stub purchasing, it was issued by SDS. Not by Playstation.

    You will have to submit a ticket to SDS

    1 Reply Last reply
    0
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