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The Show 23 no online functionality

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  • KimbleJohn_PSNK Offline
    KimbleJohn_PSNK Offline
    KimbleJohn_PSN
    wrote on last edited by
    #1

    Wondering if anyone has any ideas. My son has always played The Show games year to year without issue. This year for his bday we got him 23. The game downloaded and installed fine as expected but it would not load into the game after the first cut scene, just sat there playing the playlist. After much head scratching I finally got it to load by turning off internet on the PS5, so it seemed it had no connectivity so couldn't load the game. Once I did this, and the game loaded once, I was able to turn the internet back on and the game loaded fine. However, the big box on the main screen says there is an error connecting to the server, and if we try go to any online game mode like Diamond Dynasty, even negro leagues, it just pushes us back to the first menu. Only offline modes are working.

    I have reboot router, connected to my phone, and we have no other issues with internet with any other game on the PS5 or any other device at home on the internet.

    Does anyone have any ideas? I have submitted a ticket but never heard back, I am not sure what else to try.

    Thank you for any help

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  • HustlinOwl_MLBTSH Offline
    HustlinOwl_MLBTSH Offline
    HustlinOwl_MLBTS
    wrote on last edited by
    #2

    You do have a current ps plus subscription?

    KimbleJohn_PSNK 1 Reply Last reply
    0
  • KimbleJohn_PSNK Offline
    KimbleJohn_PSNK Offline
    KimbleJohn_PSN
    replied to Guest on last edited by
    #3

    @HustlinOwl_MLBTS said in The Show 23 no online functionality:

    You do have a current ps plus subscription?

    Yes, PlayStation Plus Essentials

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  • GixxerRyder750_PSNG Offline
    GixxerRyder750_PSNG Offline
    GixxerRyder750_PSN
    wrote on last edited by
    #4

    Double Check your account management and make sure your PSN is logged in. Occasionally mine either kicks me off or sometimes I just have to confirm its connected before it registers, but I'm on PS4.

    KimbleJohn_PSNK 1 Reply Last reply
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  • KimbleJohn_PSNK Offline
    KimbleJohn_PSNK Offline
    KimbleJohn_PSN
    replied to Guest on last edited by
    #5

    @GixxerRyder750 said in The Show 23 no online functionality:

    Double Check your account management and make sure your PSN is logged in. Occasionally mine either kicks me off or sometimes I just have to confirm its connected before it registers, but I'm on PS4.

    Do you mean in the PS5 settings or in the game itself? In the game itself, I can't see anywhere to view my account info or login details. In the top left I can click on "My Profile" and it does have a PlayStation logo next to it, but anything I try to in there will push me back to the main menu.

    In the PS5 account settings it looks good, and I would think we would have issues in other games if it wasn't.

    Thanks for the replies, still scratching my heads up this one!

    GixxerRyder750_PSNG 1 Reply Last reply
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  • GixxerRyder750_PSNG Offline
    GixxerRyder750_PSNG Offline
    GixxerRyder750_PSN
    replied to Guest on last edited by
    #6

    @KimbleJohn_PSN said in The Show 23 no online functionality:

    @GixxerRyder750 said in The Show 23 no online functionality:

    Double Check your account management and make sure your PSN is logged in. Occasionally mine either kicks me off or sometimes I just have to confirm its connected before it registers, but I'm on PS4.

    Do you mean in the PS5 settings or in the game itself? In the game itself, I can't see anywhere to view my account info or login details. In the top left I can click on "My Profile" and it does have a PlayStation logo next to it, but anything I try to in there will push me back to the main menu.

    In the PS5 account settings it looks good, and I would think we would have issues in other games if it wasn't.

    Thanks for the replies, still scratching my heads up this one!

    Yeah, in your PS5 settings

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  • KimbleJohn_PSNK Offline
    KimbleJohn_PSNK Offline
    KimbleJohn_PSN
    wrote on last edited by
    #7

    Bump! No reply from support 😞

    1 Reply Last reply
    0
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