Help!

[Alf-g23_PSN]

Please help, I used my voucher to download the game, but the game does not appear in the library or in notifications. in my transactions it seems that I have the game redeemed already

[X-FREEZE-OFF-X_PSN]

@Alf-g23_PSN said in Help!:

Please help, I used my voucher to download the game, but the game does not appear in the library or in notifications. in my transactions it seems that I have the game redeemed already

What console and what do you mean by voucher?

[Alf-g23_PSN]

Ps5, Captain edition

[X-FREEZE-OFF-X_PSN]

@Alf-g23_PSN said in Help!:

Ps5, Captain edition

Digital or Disc?

[Alf-g23_PSN]

Is digital edition

[X-FREEZE-OFF-X_PSN]

@Alf-g23_PSN said in Help!:

Is digital edition

Sounds like you need to put in a support ticket. Click on the ? in a circle in the top of this forum. Select The Show 23 and scroll down until you see Report an Issue.