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Can someone from the Dev team please help me.

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  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    wrote on last edited by
    #1

    When I go to check my account, to make sure it's linked to my Twitch, it only shows my PSN account linked. My The Show account and Twitch aren't linked.

    Then when I go to Log In and enter my ID and password; it gives me an error msg.

    Then when I go to Forgot Password and enter my User ID and email it bounces back and keeps asking me to enter them.

    I tried to find help via the '?' button on the top of the browser; but when I enter my login infor it tells me that I can't access that part of the site.

    I'd like to get these taken care of as soon as possible.

    Thanks.

    1 Reply Last reply
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  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    wrote on last edited by
    #2

    You made need to submit a ticket.

    X-FREEZE-OFF-X_PSNX 1 Reply Last reply
    0
  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    replied to Guest on last edited by
    #3

    @Blind_Bleeder said in Can someone from the Dev team please help me.:

    You made need to submit a ticket.

    I can't get into that part of the site. When I click on the MLB The Show 22 picture it asks me to sign in and then tells me that I don't have access to that option.

    1 Reply Last reply
    0
  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    wrote on last edited by
    #4

    Wow. That’s new. I was going to throw a link in here for you, but that wouldn’t help with the new login page.

    X-FREEZE-OFF-X_PSNX 1 Reply Last reply
    0
  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    replied to Guest on last edited by
    #5

    @Blind_Bleeder said in Can someone from the Dev team please help me.:

    Wow. That’s new. I was going to throw a link in here for you, but that wouldn’t help with the new login page.

    Throw it anyway. I'll see if it may be my browser.

    1 Reply Last reply
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  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    wrote on last edited by
    #6

    It may be the browser. I originally pulled it up in Firefox on my PC and got the log in screen. I pulled it up on Safari on my iPad and the support page came right up.

    https://theshow.sonysandiegostudio.games/hc/en-us/requests/new?ticket_form_id=360003012253

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