Companion App Technical Support

[Pat_SDS_PSN]

Hi,

If you run into an issue that requires technical support, please create a ticket here.

Please provide as much information as possible and set bug type to Companion App.

Phone:
OS:
OS Version:
App Version:
Issue:

Thanks!

[DixonHerize6_XBL]

I've put in a ticket 3 times over the past 5 months and never heard back and obviously issue never fixed. So putting in for a ticket is just a waste of time

[Sideshowcorey_PSN]

I have put in a ticket recently as well. I did get a response and issue was fixed.
Even if no response, would you rather continually be ignored or would you hope that they would improve themselves by addressing the issue? Patience young Skywalker.

[Sideshowcorey_PSN]

Phone:
OS:
OS Version:
App Version:
Issue:

Including this information, I have found, makes the process go about 10 times faster guys, otherwise, your first few interactions are going to be them gathering this information anyway. The format is layed out, copy, paste, fill in info. Happy gaming!

[runningrev_NSW]

Phone: Iphone 13 plus
OS: iOS
OS Version: 16.0.1
App Version: 2.1.7
Issue: Failed login

[samguenther1987_PSN]

@runningrev_NSW said in Companion App Technical Support:

Phone: Iphone 13 plus
OS: iOS
OS Version: 16.0.1
App Version: 2.1.7
Issue: Failed login

Not just you, the app is down and has been for about 3 hours

[veggie_party1_PSN]

FIX THE APP ALREADY BEEN DOWN FOR 5 HOURS

[Sideshowcorey_PSN]

App down all morning.

[Pat_SDS_PSN]

Closing this for now.