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If you're missing your items...

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  • Victor_SDS_PSNV Offline
    Victor_SDS_PSNV Offline
    Victor_SDS_PSN SDS
    wrote on last edited by
    #1

    Special edition items, pre-order bonuses, marketplace orders, or stubs -

    The support team is working to return all verified missing items. Please submit an account issue ticket here if you haven't done so already.

    Trevor-Story-T R SilvaSurfer22_PSNS Kyle11Perez_PSNK GAT0RFAN1977_XBLG 9 Replies Last reply
    4
  • Victor_SDS_PSNV Victor_SDS_PSN pinned this topic on
  • MLTtv_33_PSNM Offline
    MLTtv_33_PSNM Offline
    MLTtv_33_PSN
    wrote on last edited by
    #2

    I bought mlb the show 22 mvp edition on ps5 and can only see and play the standard edition. Does anyone know where I can find the mvp edition.

    1 Reply Last reply
    1
  • Trevor-Story-T Offline
    Trevor-Story-T Offline
    Trevor-Story-
    replied to Guest on last edited by
    #3

    @victor_sds_psn said in If you're missing your items...:

    Special edition items, pre-order bonuses, marketplace orders, or stubs -

    The support team is working to return all verified missing items. Please submit an account issue ticket here if you haven't done so already.

    How soon can we expect a response to our emails? I submitted both of mine on the 2nd and haven't received a response.

    1 Reply Last reply
    1
  • RayLewisSB47_PSNR Offline
    RayLewisSB47_PSNR Offline
    RayLewisSB47_PSN
    wrote on last edited by
    #4

    I submitted my ticket on the 1st for an unlockables pack that I lost because the servers crashed while I was making my selection but I haven’t heard anything other than the auto generated email that they received my ticket.

    1 Reply Last reply
    0
  • TheRealBobD_MLBTST Offline
    TheRealBobD_MLBTST Offline
    TheRealBobD_MLBTS
    wrote on last edited by
    #5

    I've only played 5 games and already faced a Freeze Glitcher... why cant yall fix your game. Make it to how madden does it if any connection is lost, the game is a wash.

    1 Reply Last reply
    1
  • LFGDunner_PSNL Offline
    LFGDunner_PSNL Offline
    LFGDunner_PSN
    wrote on last edited by
    #6

    My ticket just got resolved (submitted early Saturday morning), stay patient everyone, they’re working on getting everyone’s issues resolved.

    DEF266_PSND 1 Reply Last reply
    0
  • MetalNuck_XBLM Offline
    MetalNuck_XBLM Offline
    MetalNuck_XBL
    wrote on last edited by
    #7

    I’m glad this is being acknowledged finally. My ticket was submitted on the 1st, just awaiting for a response/resolution.

    lmvali_PSNL 1 Reply Last reply
    0
  • DEF266_PSND Offline
    DEF266_PSND Offline
    DEF266_PSN
    replied to Guest on last edited by
    #8

    @lfgdunner_psn said in If you're missing your items...:

    My ticket just got resolved (submitted early Saturday morning), stay patient everyone, they’re working on getting everyone’s issues resolved.

    Did they give back items you didnt know you were missing?

    LFGDunner_PSNL 1 Reply Last reply
    0
  • LFGDunner_PSNL Offline
    LFGDunner_PSNL Offline
    LFGDunner_PSN
    replied to Guest on last edited by
    #9

    @def266_psn said in If you're missing your items...:

    @lfgdunner_psn said in If you're missing your items...:

    My ticket just got resolved (submitted early Saturday morning), stay patient everyone, they’re working on getting everyone’s issues resolved.

    Did they give back items you didnt know you were missing?

    I knew all the things I was missing so that didn’t apply to me

    DEF266_PSND 1 Reply Last reply
    0
  • DEF266_PSND Offline
    DEF266_PSND Offline
    DEF266_PSN
    replied to Guest on last edited by
    #10

    @lfgdunner_psn said in If you're missing your items...:

    @def266_psn said in If you're missing your items...:

    @lfgdunner_psn said in If you're missing your items...:

    My ticket just got resolved (submitted early Saturday morning), stay patient everyone, they’re working on getting everyone’s issues resolved.

    Did they give back items you didnt know you were missing?

    I knew all the things I was missing so that didn’t apply to me

    I know i but buy orders in for the team collections and dont know if i lost the stubs or not.

    LFGDunner_PSNL 1 Reply Last reply
    0
  • LFGDunner_PSNL Offline
    LFGDunner_PSNL Offline
    LFGDunner_PSN
    replied to Guest on last edited by LFGDunner_PSN
    #11

    @def266_psn said in If you're missing your items...:

    @lfgdunner_psn said in If you're missing your items...:

    @def266_psn said in If you're missing your items...:

    @lfgdunner_psn said in If you're missing your items...:

    My ticket just got resolved (submitted early Saturday morning), stay patient everyone, they’re working on getting everyone’s issues resolved.

    Did they give back items you didnt know you were missing?

    I knew all the things I was missing so that didn’t apply to me

    I know i but buy orders in for the team collections and dont know if i lost the stubs or not.

    are the buy orders still visible? and if they aren’t, are the cards you placed buy orders for in your inventory? if they aren’t visible and the items aren’t in your inventory but you’re missing stubs then chances are you’ll have to contact support and get it resolved

    DEF266_PSND 1 Reply Last reply
    0
  • DEF266_PSND Offline
    DEF266_PSND Offline
    DEF266_PSN
    replied to Guest on last edited by
    #12

    @lfgdunner_psn said in If you're missing your items...:

    @def266_psn said in If you're missing your items...:

    @lfgdunner_psn said in If you're missing your items...:

    @def266_psn said in If you're missing your items...:

    @lfgdunner_psn said in If you're missing your items...:

    My ticket just got resolved (submitted early Saturday morning), stay patient everyone, they’re working on getting everyone’s issues resolved.

    Did they give back items you didnt know you were missing?

    I knew all the things I was missing so that didn’t apply to me

    I know i but buy orders in for the team collections and dont know if i lost the stubs or not.

    are the buy orders still visible? and if they aren’t, are the cards you placed buy orders for in your inventory? if they aren’t visible and the items aren’t in your inventory but you’re missing stubs then chances are you’ll have to contact support and get it resolved

    I contacted them Friday. Still waiting. Appreciate the feedback

    1 Reply Last reply
    1
  • lmvali_PSNL Offline
    lmvali_PSNL Offline
    lmvali_PSN
    replied to Guest on last edited by
    #13

    @metalnuck_xbl said in If you're missing your items...:

    I’m glad this is being acknowledged finally. My ticket was submitted on the 1st, just awaiting for a response/resolution.

    I submitted mine on the 1st was missing acuna make sure to send all pics you can in also if they do reply and doesn't seem they even read your email just tell them what your missing again and re send the pics they seem overwhelmed just stay calm and follow through they will fix it I was worried but they proved me wrong

    1 Reply Last reply
    0
  • R Offline
    R Offline
    ryanchoi17_MLBTS
    replied to Guest on last edited by
    #14

    @victor_sds_psn said in If you're missing your items...:

    Special edition items, pre-order bonuses, marketplace orders, or stubs -

    The support team is working to return all verified missing items. Please submit an account issue ticket here if you haven't done so already.

    Hi Victor I canceled a LS Mike Trout buy order and lost the stubs for it (about 325k). Submitted a ticket. How long should I expect to get a response.

    1 Reply Last reply
    0
  • soonersfan34_PSNS Offline
    soonersfan34_PSNS Offline
    soonersfan34_PSN
    wrote on last edited by
    #15

    Hi Victor, I submitted a ticket #152730 on April the 1st for an missing Oakley Diamond Sponsorship I purchased on 03/31/2022 at 11:46 pm central time. I have not received the item or my stubs back for the purchase.

    1 Reply Last reply
    0
  • SilvaSurfer22_PSNS Offline
    SilvaSurfer22_PSNS Offline
    SilvaSurfer22_PSN
    replied to Guest on last edited by
    #16

    @victor_sds_psn said in If you're missing your items...:

    Special edition items, pre-order bonuses, marketplace orders, or stubs -

    The support team is working to return all verified missing items. Please submit an account issue ticket here if you haven't done so already.

    Thank god. Hopefully they help us before the cards they took are no longer useful

    1 Reply Last reply
    0
  • ChuckCLC_PSNC Offline
    ChuckCLC_PSNC Offline
    ChuckCLC_PSN
    wrote on last edited by
    #17

    I am missing my marbles! I mean, I had them a few days ago, and now everyone is telling me they are gone. I dont know where they are or even what they look like. Please return them, please.

    1 Reply Last reply
    1
  • Kyle11Perez_PSNK Offline
    Kyle11Perez_PSNK Offline
    Kyle11Perez_PSN
    wrote on last edited by
    #18

    I lost a LS Mike Trout that I had a sell order for. Cancelled the sell order, and server kicked. Then he was gone from my inventory. Sent a ticket in early morning 4/5. Still no update and do not have my Trout back.

    Kyle11Perez_PSNK 1 Reply Last reply
    0
  • Kyle11Perez_PSNK Offline
    Kyle11Perez_PSNK Offline
    Kyle11Perez_PSN
    replied to Guest on last edited by
    #19

    @kyle11perez_psn said in If you're missing your items...:

    I lost a LS Mike Trout that I had a sell order for. Cancelled the sell order, and server kicked. Then he was gone from my inventory. Sent a ticket in early morning 4/5. Still no update and do not have my Trout back.

    Keep in mind, since then his price has dropped over 50k, so I have lost value. Completely dissatisfied with the turnaround to fix such a huge game mistake. 400,000 stub loss.

    1 Reply Last reply
    0
  • Kyle11Perez_PSNK Offline
    Kyle11Perez_PSNK Offline
    Kyle11Perez_PSN
    replied to Guest on last edited by
    #20

    @victor_sds_psn said in If you're missing your items...:

    Special edition items, pre-order bonuses, marketplace orders, or stubs -

    The support team is working to return all verified missing items. Please submit an account issue ticket here if you haven't done so already.

    @Victor_SDS_PSN

    What pictures should I include? I have packed him 3 times, sold one, kept one, and then 1 disappeared. I would be happy to include pictures but I am not sure what pictures will help expedite the process of getting back my player or the 400,000 stubs.

    1 Reply Last reply
    0

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