Twitch Drops Follow Up - We need your help
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Yeah nothing here. Claimed my 2 packs and nothing in game. Did all the troubleshooting and nothing. Oh well, just 2 packs anyways.
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C Collin_SDS_PSN pinned this topic on
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Claimed two packs from yesterday, but only one showed up.
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Claimed both packs from yesterday shows claimed on my Twitch, both nothing in my inventory. I even unlinked and relinked my account.
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@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
With our first Drops campaign in the books and lots of supercharged packs being delivered to fans who watched streams, we did hear about fans seeing "Drops" in their Twitch Inventory, but not getting them in-game. We looking into these scenarios, but we need accounts to further investigate.
If you qualified for Twitch Drops and they show up in your Twitch Inventory but didn't appear in your in-game inventory, please just reply back in this thread so we can look into your account.
We are excited that Drops are back and have plans for more Drops Enabled streams in the coming weeks, and we just want to make sure they work as seamlessly as possible. Thanks for your help.
I see the packs in my twitch inventory but not in my in-game inventory.
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@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
With our first Drops campaign in the books and lots of supercharged packs being delivered to fans who watched streams, we did hear about fans seeing "Drops" in their Twitch Inventory, but not getting them in-game. We looking into these scenarios, but we need accounts to further investigate.
If you qualified for Twitch Drops and they show up in your Twitch Inventory but didn't appear in your in-game inventory, please just reply back in this thread so we can look into your account.
We are excited that Drops are back and have plans for more Drops Enabled streams in the coming weeks, and we just want to make sure they work as seamlessly as possible. Thanks for your help.
Have claimed 5 but none in inventory
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@collin_sds I submitted a ticket because I still haven't received my pack from yesterday. If there is something else I should do, please let me know (see my post 6 posts up for what I have already done - 5 hours before this post).
Thank you.
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If you submitted a ticket, the support team will get to it as soon as they can.
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I earned two Twitch Drop packs which show up in Twitch along with my connected TheShow account, but I haven't received the packs in the game after two days.
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Claimed 10 last time drops was active, never showed in inventory.
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I have not gotten my last 7 packs
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I claimed five packs but only got three.
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I claimed 12 packs but never saw in the inventory.
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Logged out, rebooted the game then tried to login to the Show account as was suggested and was unable to. Hey Collin_SDS, can you please look into this again?
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Drops show up on twitch but not in game
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@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
With our first Drops campaign in the books and lots of supercharged packs being delivered to fans who watched streams, we did hear about fans seeing "Drops" in their Twitch Inventory, but not getting them in-game. We looking into these scenarios, but we need accounts to further investigate.
If you qualified for Twitch Drops and they show up in your Twitch Inventory but didn't appear in your in-game inventory, please just reply back in this thread so we can look into your account.
We are excited that Drops are back and have plans for more Drops Enabled streams in the coming weeks, and we just want to make sure they work as seamlessly as possible. Thanks for your help.
Didn’t get my two from last night.
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I claimed 2 from last week's stream and never received them in game.
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I claimed 7 packs Friday and Saturday. All the accounts say they're linked. No packs have shown up in game.
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I unlinked and relinked my accounts today. Still no packs in the game (I have 6 collected in Twitch).
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System unpinned this topic on
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4 packs and cant get
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@collin_sds_psn said in Twitch Drops Follow Up - We need your help:
If you qualified for Twitch Drops and they show up in your Twitch Inventory but didn't appear in your in-game inventory, please just reply back in this thread so we can look into your account.
I have still not received my two twitch drop packs even though they show as claimed in my Twitch inventory. I have unlinked and re-linked my Twitch account to no avail. I have also opened a ticket (142715) and the response to that ticket was a set of generic instructions about unlinking and re-linking my PSN account. As a follow up, I received another cut and pasted message detailing instructions for linking my Twitch account to MLB the Show, which I have already done as I have already explained.
@Collin_SDS_PSN or someone at SDS, please help. I am willing to help do whatever troubleshooting steps are needed, but I need some actual support, not just cut and paste messages.
