Support Tickets
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Does anyone know if they answer support tickets. I send one when the game first came out took almost 4 weeks to answer. Sent another one that was never answered. Send one three days still haven't heard back. Shows they don't care.
Also did you notice when you send them a support ticket they'll send you an email saying it could take up to 5 weeks for a reply. What the heck is that. Support tickets should be answered in a 24-48 hours time period the quicker the better
Also do they even check the forum for any issues
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I sent tickets 3-4 weeks ago, still nothing.
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@scottrohn1_psn said in Support Tickets:
Does anyone know if they answer support tickets. I send one when the game first came out took almost 4 weeks to answer. Sent another one that was never answered. Send one three days still haven't heard back. Shows they don't care.
Also did you notice when you send them a support ticket they'll send you an email saying it could take up to 5 weeks for a reply. What the heck is that. Support tickets should be answered in a 24-48 hours time period the quicker the better
Also do they even check the forum for any issues
They don’t have the man power to answer 24-48 hours with all the bugs since launch; at least they’re being up front about it.
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Sent one Apr 30, nothing yet
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It shows they don't care
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Mine said up to 5 business days, not weeks. They were opened on 4/28 and 5/4. Haven’t heard a word back from them. Nice to see they under estimated their time by 4 weeks basically. It’s pretty amazing how they didn’t account for more people playing the game. It’s what has caused a bunch of the issues including server issues and support response time.
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Never answered mine from a month ago at least. So I complain on here where they also do not give a F. And they are not up front about ANYTHING lmao. Please..
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Sent 2 tickets in.
1st was the beginning of the 2nd BR program and i got a response but no compensation just this week.
2nd was end of 1st ranked season and still waiting. I hit 40 wins on my last game of the season that put me into WS but only received 1 WS pack.
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