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ETA on Support Ticket Responses? I’m at 9 and 11 days now

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  • GradektheBard_PSNG Offline
    GradektheBard_PSNG Offline
    GradektheBard_PSN
    wrote on last edited by GradektheBard_PSN
    #1

    I understand that SDS is probably inundated with support tickets, but some acknowledgement and a rough time estimate would be nice to at least let us know where they are in the process. At what point do I re-submit the tickets assuming that they got lost in the deluge?

    locutusofburgL 1 Reply Last reply
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  • locutusofburgL Offline
    locutusofburgL Offline
    locutusofburg
    replied to Guest on last edited by
    #2

    @gradekthebard said in ETA on Support Ticket Responses? I’m at 9 and 11 days now:

    I understand that SDS is probably inundated with support tickets, but some acknowledgement and a rough time estimate would be nice to at least let us know where they are in the process. At what point do I re-submit the tickets assuming that they got lost in the delu
    They don’t care. I have two in from 9 and 18 days ago with no response.

    They are literally stealing from people.

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