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I understand that SDS is probably inundated with support tickets, but some acknowledgement and a rough time estimate would be nice to at least let us know where they are in the process. At what point do I re-submit the tickets assuming that they got lost in the deluge?
@gradekthebard said in ETA on Support Ticket Responses? I’m at 9 and 11 days now:
I understand that SDS is probably inundated with support tickets, but some acknowledgement and a rough time estimate would be nice to at least let us know where they are in the process. At what point do I re-submit the tickets assuming that they got lost in the delu They don’t care. I have two in from 9 and 18 days ago with no response.
They are literally stealing from people.